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kaydee

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    kaydee reacted to Netduma Fraser in Intermittent Connectivity Drops on Netgear XR1000v2 – Need Help!   
    If you're having the exact same issue as the topic then we're looking into it currently, likely resolvable via the cloud
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    kaydee reacted to Netduma Fraser in XR1000v2 Sort of Random Dropouts, Possibly Router CPU Related Please Help?   
    After looking into it personally a bit more I would say it's highly likely to be a cloud update. As far as I can tell NG have auto updated people to the mentioned firmware version there (we originally completed the DumaOS changes for that a very long time ago) but didn't mention they were doing it and so I think it's trying to use a cloud update it can't use or isn't using the one it should now be using. I've given my findings to the team so it should hopefully be a quick update once they identify the specific cause. 
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