it finds a game, but only after several minutes, even during peak hours (saturday night) and when the game currently has tons of people playing it. it still shows "waiting for host" and then "stabilizing" OR "not stabilized" over and over in the process of finding one, even though it eventually finds one. and shows the ping graph and the "approve or deny" server WHEN it's in the "stabilizing" process. Is that the manual setting? is that part normal? upon adding the device it always asks like two different questions that sound almost like the same thing, something to do with manual or automatic? could i be behind on firmware when they might have released a new firmware update? going to try to reset using those steps again.isn't there a way to let you guys take control of it and check it out? i just don't get it.