Simon82

Everything has been working for the last 3 days then today the router has no internet connection again, I moved it and used the supplied cable and it works, I then moved it back to the room where I had it for the last 3 days and it's still not working. I'm confused as to how it can just stop working all of a sudden when I've changed nothing with the setup, am I missing something here?

Moved the router back again rebooted it and it's back working thanks guys.

Hi, I've just received my R3 and went through the setup steps which and the router was working, I then moved the R3 to another room where I would prefer it to be located roughly 8m away from its original location. I connected the R3 to my Plusnet router using a 5e ethernet cable that I had been using for my playstation and it was working. I then updated the firmware and I now have no data connection. I moved the R3 back to the room where my Plusnet router is located and connected it with the supplied Cat 6 ethernet cable and I do have a data connection when doing this. My question is do I have to use the supplied Cat 6 ethernet cable as it's no where near long enough for where I wish to place my R3? And if not what would the 5e cable suffice? Many thanks, Simon