bayleeshymko

Ok so after a long week of completely deep diving into the canadian internet this is what i have found for anyone having trouble:) First and foremost go on amazon and buy the 10Gtek Gigabit Ethernet Media Converter. Once that comes in unplug the telus ISP Ont/Modem and disconnect the fibre line CAREFULLY. Plug the fibre into the converter with the SFP Module you pull out of the telus box and plug it into the media converter. Let that boot up and let it show that you have fibre connected. Then plug you computer into the media converter and run a speedtest make sure you are getting full speeds. Then unplug your PC and plug in the R3 to the media converter and boot the R3 up. Plug PC into the R3 and login to DumaOS. Go thru the setup like normal, however in the setup put your location and disable all RGB on the router. Disable steady ping. Go to WAN settings and change MTU to 1500 as well as disable upsteam dns and use whatever public DNS server works best for you. For me it is 1.1.1.1 and 1.0.0.1 Go into ping optimizer and disable speedtest bypass and turn congestion control to always on. Use speedtest.net and see what your bufferbloat is, and configure in the ping optimizer accordingly. Reboot router, disable steady ping and speedtest bypass again and enjoy:)

Starting a new thread to see what ideas we can build here so i can keep this R3. Currently we have tried bridging the ONT/Modem, DMZ the router in the modem, everything doesnt let me bypass what the ISP has. I'm curious to know if i should buy a SFP Module Media Converter and take the fibre out of the ONT/Modem and use a Module and connect the R3 Ddirectly to that?? If anyone has any ideas please let me know your thoughts! 23TE-JtzmtMxAKQjn_xJOE6kCSAUIJJrW-W0a6B2aao.webp 10156934_original.webp

Yes I have done that already 2 days ago. Fraser what you are saying is that to get no buffer bloat, my speeds will be lower and my ping will appear higher based on that the R3 is physically routing and doing everything the router needs?

I can’t add actual photos but save them to your phone and you can see the images

IMG_1862.webp IMG_1863.webp

Trust me I’ve already done this and ipv6 doesn’t work. I’ve covered every ground possible

Yes I understand that but I cannot bypass my ISP router. They physically don’t let you. We spent two days on this forum and came to the conclusion that you can’t bypass even with bridge mode.

it still doesnt help the issue that it does bypass even with bridge mode. thats my main issue and why i want to return now. if it cant bypass my ONT/Modem 2 in 1 device there is 0 point in me even having this.

Mine cant just based off of where i am located they only provide the box i have. i messaged fraser for refund and return. if you guys ever need another tech support worker i feel as i could help. i love your products but looks as i cant use them in canada where i live anyways for now.

Yes i understand that but all of this isnt worth the hassle to me anymore at this point. Can you direct me to someone who can help with a refund and return please.

Fuzy so in this instance can i please return the item as it can go to someone who can actually use this router. I wish i could but it seems like that isnt an option. Apologies for purchasing one before i knew

i have tried both already spd. both have the same issue.

Fuzy so in this instance can i please return the item as it can go to someone who can actually use this router. I wish i could but it seems like that isnt an option. Apologies for purchasing one before i knew.

this is what it looks like on the inside of the box too!!! 10156934_original.webp

this is what mine looks like!!! i found a photo online 23TE-JtzmtMxAKQjn_xJOE6kCSAUIJJrW-W0a6B2aao.webp

i dont have that ill have to take a photo tonight and send you a photo as to what it looks like, its just a square box with 4 1g ports, and 1 10g port.

oh ill be able to find it once im home then! Just at work so i cant look currently but i know exactly where it is and then ill follow what your post says earlier and go from there

ok ill have to reset the telus modem and get ahold of that mac address and save it somehwhere!! as well yes indeed i am on the most recent update!!

im at work until 5pm tonight so i will try your method tonight and see what i can do! like i love how well the wifi works but thats not my concern at all! Id rather have my lan speeds and everything working was better compared to wifi haha

so i live in canada and my ISP is Telus pure fibre services. the way theres works is the fiber plugs into a modem that converts the internet within their modem/gateway, its just a modem because there is no wifi that comes from that box at all. when i first set up the router i startd with resetting the modem and tested tracert -4 google.ca as well as tracert -6 both came back with good pings and both were connected. then i put the modem into bridge mode, restarted the box after, did the same test and pings came back for both again. then i restarted the box again, let it fully reboot then i plugged in the r3 and ran the same tests. tracert -4 google came back with pings and the -6 didnt. every single time i turned off the speedtest bypass before i ran a speed test. i also have lan and wan ipv6 enabled on the r3 and the dns wasnt able to resolve at the tracert -6. i personally have my dns set at the cloudflare servers as i ping 1ms to them at my house as i tested about 10 different servers all thru CMD. i disabled steady ping as well as the speed test bypass and with qos my buffer was all over the place. so then i unplugged from the r3 and plugged back into the modem and i got full speeds and the buffer was steady and my ping was lower. i have watched a bunch of videos and searching thru forums as to how to fix the issue and i cant find anything.

It’s not an issue, I plug directly into my isp modem and everything runs proper no issues at all. Plug into the r3 and speeds are down my ping jumps from a 2 to 8 just by using the r3:(

I don’t use the one on the router I’ve always used Ookla and everything is unstable. As well as I turned off the bypass to see if the buffer lost is improving which is not in the slightest. I’ve been reading threads and watching videos to try and fix the issue and there’s nothing.

Nope same thing happened to me worked the first day and even after resetting everything including my iso modem and re doing everything it just won’t work:/

nope i physically cannot get this to work in the way it should, can someone please help or direct me to returning please

i reset the router and redid all the settings i needed to and then i was able to get a stable buffer bloat at 77.5 for download and 59.5 upload but i really dont think it should be that low should it?