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Posts
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Joined
Everything posted by Freshjive
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Where is the new firmware? 4 Months is too long.
Freshjive replied to Freshjive's topic in Netduma R3 Support
Thank you for letting me know that people in marketing do marketing. Likewise with the engineering, super subtle there Fraser. I am aware that you "pass it along" sir, and do a good job of that I assume. Rush the firmware...that was my point. No sir, my point was a roadmap so we can know what and when. These types of topics are not here to rush the firmware along, they are a direct reflection of how the customers feel about the thing we spent our money on and the services provided associated with the thing. If NetDuma choses to market the R3 as a finished product and hype it while I own one and know that it is FAR from finished... I will speak up. I will tell folks what my experience has been. Facts here sir the R3 is barely getting by with just basic router "features" while mine is working...it it not working as intended. Clear and concise communication is what I expect about something I paid for. I will not be gaslighted or slowalked sir, I paid in full with my hard earned money. I know what the R3 offers in hardware vs something half the cost...nothing. This was a firmware waiting game from the start in my mind, but to see the dumpster fire this has become is amazing. Yeah Fraser my R3 needs rebooted daily, and none of the "features" work. Congestion Control works and that's about it. -
That was the fix. Thank you!
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At this pace for firmware updates we are on track for 3 per year. Are there any plans to optimize the process and get more updates more often?
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This a modem only and I don't know if it has any settings and the model number is Sonuv 1H. The installer was not very informed about anything I asked. I have tried congestion control % to 50 and no difference in waveform bufferbloat. The high ping is also represented when I test with Ookla as well.
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Yes I did
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Hey folks, I just switched ISP's to Spectrum fiber and really nothing seems to work to tame the bufferbloat I am getting now.... plus 140 ms on the up and plus 30-50 ms on the down. As ping optimizer does not work and speed test does not work I was fine with setting them manually but now that has no effect. I reset to factory settings and used the isp recommended dns. While I am a patient person I would say that we need some new firmware soon.
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Having lots of issues now. Internet just cust out for 2 min... hard reboot about 6 times in the last 24 hrs.
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I have reinstalled the firmware twice with a factory reset. I suspect it is a firmware install issue as the initial flash did not go smooth.(guessing) I am kicking myself for not getting a sc of the error msg. I waited for a long time during the first flash, then when it was done, cleared the cache and refreshed the page. I did have the R3 freeze up and had to hard reset it. I am using openDNS.
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I tried mobile and brave, was using chrome.
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Tried it all again, resyncing, reflashed the .40 firmware... still getting no games in heatmap
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I resynced the cloud on both a few times and no change...still no games listed. Played some apex and the experience was good in game, servers appeared and for the most part I was in the geo filter but was often in EU servers, I am in US.
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I inspected the element/page disabled cache, cleared cache, and reloaded the browser....still no games in heat map
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not populating any games, I did the update...factory reset as speed test is not working, then cleared my browser cache...any ideas?
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I would like the new firmware please and thank you very much. Super excited here!!
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I see you the basic understanding of buck up. This is the way the world works. If you want a complete router buy a tp link or a whatever you so desire. Net Duma is a small company doing their best, cut them some slack. We just had the holidays, etc. I want what I want when I want it, or I just wanna cry about it is all I hear from you.... So again. Suck it up buttercup.
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Good now you get it it was a pre-release. Glad you found a dictionary. Now temper your expectations and buck up.
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Okay if you say so. I read It differently. Pre-release means just that... not done yet.
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I have realistic expectations as I read that it was pre-release. Sometimes acceptance gets confused with ignorance. I knew what I was getting into.