Maxx

Nice. If I hadn’t already switched to an Asus Router that has been rock steady and performs awesomely I’d try the firmware update

Spoken like someone who did not read the post(s) thoroughly. My last follow up indicated I replaced this router with an Asus RT-AX82U Pro , which worked perfect, out of the box. The issues with the Netgear are/were Netgear /Dumba$$ OS related, plain and simple. Constant disconnects, very slow throughout ( as I mentioned earlier, most of my connections to the router are via Ethernet ) and the Dumba$$ utility being so extremely slow, when it worked at all. Once I removed the Netgear and replaced it with the Asus, I have had ZERO issues, period! It took me maybe one hour to set up the replacement and have not had to do a re-set yet ( other than when we lose power due to weather)

Yep… that’s all Netgear support says. That is not a “fix”. They are as bad as Microsoft when they tell you to reinstall the OS. Netgear is absolutely not taking any responsibility for the trash they sold. Someday, these big companies will realize that the general public would much rather they be upfront about inadequacies in their product, admit their mistake, rectify te issue ( whether that means a full refund to every customer or a true fix). Sure…: they will lose money at first , but in the long run, they will have earned the customers trust and those customers will continue to be customers

Not a joke unfortunately. Absolute waste of a lot of Money. I’ve had the replacement (ASUS RT-AX86U Pro) running for a little over a week now. The difference is night and day!!!! Speed s and throughout both wireless and wired has doubled. No device drops or wireless drops

Thanks for the reply. Sad we spend the big bucks for a router that is supposedly rated “Best” and can’t even use it properly because the OS on it sucks. Def will not recommend Netgear, lack of support is disappointing

I have had my XR1000 for a bit over a year now and it has been nothing but trouble. Looking at switching to another brand. I keep it current, on 1.0.0.64_1.0.49 and still issues like: 1. Network slows to a crawl, try to login to the router and get device not found using the ip address or routerlogin.net 2. Once I am in the router, 80% of the time any tool I try to use, especially Device Manager times out with an error saying: "This RAPP is not loaded yet please try again in a minute" and no matter how long I wait or try it never loads until I've restarted the router several times ( and YES, I reboot it through the Settings/Administration tool and dont do a cold-hard unplug) I've seen on several forums/posts where support is saying to do a factory reset!!! That is a bull$hit answer. ridiculous to tell people to factory reset and have to re set up their whole network just because Netgear cant put out a quality product or at least fix what they sell!