I need help also im having the same problems. Im on a comcast internet connection & im getting a 2 upload 75 download but I pay for 1000. It take 8-10 bullets to kill someone but I die to 2-5 & the replay shows me dying g before I see them. I need help setting my xr500 from the start. I use 2 ps4s on the same router & have limited knowledge with electronics. Please & thank you.