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Erick Paiz

R2 Early Access
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  1. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    Great to hear that, thanks for confirming!
  2. Like
    Erick Paiz got a reaction from Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    Hello, thanks. I see we're now on beta 4. Thanks for the support. Now I can play with my R2.

  3. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    We were able to upgrade you to the 4.0 update please have a look to see if that's correct
  4. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    Great thanks, will come back to you when done
  5. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    We can see the IP on your forum post, that's why we say to post from a device connected to the R3 so we can get the correct IP
  6. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    Thanks, I will check in and see when they may be able to do it
  7. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    Okay thank you, factory reset then as soon as you can try upgrading to .179
    If that doesn't work:
    If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found in System Information) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings. Then post back here from a device connected to the R2 when you've done that and we'll get a dev to try and force an upgrade through on Monday.
  8. Like
    Erick Paiz reacted to Netduma Fraser in Not Upload Firmware, Invalid Firmware...   
    That's a big jump in firmware, try incrementally at least once then try againĀ 
    https://support.netduma.com/firmwares/netduma-r2/
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