So, I've been reading these comments for the past 24 hours about NetDuma once again postponing the date for the new OS, and even though I'm highly upset about it, I can't complain as this has happened in the past.
This whole argument on both sides is a bit ridiculous, but on some levels understandable. I understand why people are upset, and I also understand their complaints, which I think the mods are not completely understanding the business logic behind one of the complainers comments (no hard feelings, and not to insult). BUT... I do think the mods are being somewhat mature in their responses instead of the typical "You guys suck, its not out yet blah blah blah" response.
To defend the complainers, I agree with the fact that we've been waiting (including myself) for almost more than two years now since we've heard that DumaOS was going to be released. The reason for the release was because Netduma wanted to change the gaming router that no other router company could accomplish before, which was no lag spiking, no bufferbloat problems etc, and everyone jumped for joy and pissed themselves waiting for an arrival of this update. The problem: Netduma has said time and time again that they would release it in Fall 2016, Spring of 2017, another date, and again today, still with no update. To defend one of the comments made by a complainer, as i remember, his complaint was from a business aspect, explaining that customers should not be waiting this long for an update, especially if they have said over and over that it will be released soon. In the business world, this is terrible communication and marketing and I can fully agree that maybe there should be a change in better communication.
To defend the mods perspective on the situation, I can agree with them on the fact that everyone in here is being childish as all hell over it without even being able to state any logical argument to prove themselves (only a couple in here have been able to do so). I can agree that Netduma might be making a bit of an excuse over this just a tad, but I don't think they would purposely be lying to the customer just to support them buying the new Nighthawk. Even if they ARE giving out DumaOS for free in the near future, understanding business, don't you think that they might be making something out of giving it for free? like more purchases of their routers for the new OS?
What I'm not agreeing with on both sides, which happens very often on these forums, is that the mods and the customers can never get along, or ever come to an understanding when it comes to specific opinions on certain matters (Yes, I've run into a problem with a mod myself, who will be unnamed, but problem was solved and him and I are okay now). By everyone arguing over whos mature, whos not, why is it not released, blaming the company, blaming customers, blaming mods and staff etc, you're not getting anywhere by arguing. At this rate, just let Luke and the rest of the team do what they have to do to finish the product and their problem with this, and we should hopefully have it soon.
Now, someone said that Netduma should release the product with an agreement that allows us to have it without the BC temporarily to fix this problem. Now THAT I agree with, but I doubt it will happen.
Sorry, but this had to be said.