I don't understand your last reply. (Post in the request 1 on 1 section please after reading the pinned thread.) I'v followed the instructions exactly on the 1st page. i'v upgraded other routers firmware and then had to revert back to the previous firmware because of issues, and that process can be a bit tricky so I don't think I'm failing to do this correctly. your instructions are specific and easy to follow on page 1. not sure what I could be doing wrong