Guest Netduma_Iain Posted January 10, 2015 Posted January 10, 2015 Thanks for posting. This is unusual, would it be possible to get you in chat sometime and try figure out whats going on please?
Guest Netduma_Iain Posted January 21, 2015 Posted January 21, 2015 Hi James, Firstly thanks for purchasing. Have you enabled the VPN by any chance?
James Posted January 21, 2015 Posted January 21, 2015 The VPN is on. sorry I have little or no knowledge of routers etc
Guest Netduma_Iain Posted January 21, 2015 Posted January 21, 2015 Thats fine James don't worry, on the VPN page make sure all the devices are NOT lit up. They should all be greyed out. Once you've done that does your ping start working again?
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