negronuel Posted January 7, 2015 Share Posted January 7, 2015 how can i restart the router to default anyone help. my vpn page is stuck and cant disable the vpn i already turn my router off 5 times and still cant do nothing only on the vpn page Link to comment Share on other sites More sharing options...
Guest Netduma Fraser Posted January 7, 2015 Share Posted January 7, 2015 how can i restart the router to default anyone help. my vpn page is stuck and cant disable the vpn i already turn my router off 5 times and still cant do nothing only on the vpn page Iain will respond to this very soon to help Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 Iain will respond to this very soon to help ok im gonna be here waiting Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 Can I remote access your router please? We are aware of this strange issue. @netduma_fraser can you put on the critical list. Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 Can I remote access your router please? We are aware of this strange issue. @netduma_fraser can you put on the critical list. how do i do that? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 Just give me permission and I can remote in. You can completely terminal remote access by going to "Settings > Misc" and disable remote access. But the Netduma team will NEVER access your router without your express permission. Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 Just give me permission and I can remote in. You can completely terminal remote access by going to "Settings > Misc" and disable remote access. But the Netduma team will NEVER access your router without your express permission. ok yes you have my permission Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 I can't access it, are you behind another router? If so can you put the netduma in its DMZ please. If you need help with that let me know please Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 I can't access it, are you behind another router? If so can you put the netduma in its DMZ please. If you need help with that let me know please ok is now on dmz i have an arris router/modem Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 ok cool, that will help with NAT as well! Could you reboot your router and it should be fixed Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 ok gonna reboot Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 ok gonna reboot is still not fix all i see is the loading bar Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 Can you try now please Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 Can you try now please still the same problem but im not sure if the vpn is still active because i cant see the page gonna check on the xbox Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 still the same problem but im not sure if the vpn is still active because i cant see the page gonna check on the xbox when you say reboot do you mean unplug it or press the button on the router i did both Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 when you say reboot do you mean unplug it or press the button on the router i did both what if i go to the original upgrade and then back ? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 I mean unplug it then wait 10 seconds. then plug it in Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 No please don't upgrade. Lets figure this out Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 Can you get into the chat room and I can help from there please? Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 No please don't upgrade. Lets figure this out no jaja im saying that i have the 1.02.6 so if i go back, but lets try again im gonna wait 5 min after i uplug it this time Link to comment Share on other sites More sharing options...
negronuel Posted January 7, 2015 Author Share Posted January 7, 2015 no jaja im saying that i have the 1.02.6 so if i go back, but lets try again im gonna wait 5 min after i uplug it this time ok how do i get there Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 here mate: http://forum.netduma.com/chat/ Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 7, 2015 Share Posted January 7, 2015 Problem resolved last night. We're aware of it now. Link to comment Share on other sites More sharing options...
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