NetDuma Issues

[LOUD--NINJA]

I am having to reboot my NetDuma  at least once a day as of right now. I have checked with my ISP and everything is runnung well. Connection to modem no issue, issue is with NetDuma.

 

Help!

 

[Dillinger]

Hi there.

 

1) Is the router in a well ventilated area?  Overheating has been seen to cause this for some users.

2) Is the router near any other wireless device?  We have seen competing wireless cause some minor headaches.

3) Do you have Turbo or Super Turbo enabled?  There is a bug, so if you can try unticking those, that may answer this question and lead to a new one

[LOUD--NINJA]

Hi there.

 

1) Is the router in a well ventilated area?  Overheating has been seen to cause this for some users.

2) Is the router near any other wireless device?  We have seen competing wireless cause some minor headaches.

3) Do you have Turbo or Super Turbo enabled?  There is a bug, so if you can try unticking those, that may answer this question and lead to a new one

 

Yes, the router is in a well ventilated area.

Yes, it is near a wireless device. wireless on NetDuma is turned off. 

No, I do not have turbo or super turbo ticked. 

[Dillinger]

Are you hearing the router itself issue an audible 'BEEP' when it reboots?

 

Is the router unusually hot for some reason?  Long shot.....

[Dillinger]

Do you have 'cookies' ticked by any chance?

 

On really rare ocassions, we have found that unticking 'cookies' actually preserves the settings and stops rare reboots.  The thread was from early August (http://forum.netduma.com/topic/2868-netduma-done-a-reboot/page-4) but as late as September the issue stopped by an issue for the OP.

 

Something to try...

[LOUD--NINJA]

Do you have 'cookies' ticked by any chance?

 

On really rare ocassions, we have found that unticking 'cookies' actually preserves the settings and stops rare reboots.  The thread was from early August (http://forum.netduma.com/topic/2868-netduma-done-a-reboot/page-4) but as late as September the issue stopped by an issue for the OP.

 

Something to try...

 

Cookies has been unticked. Setting went back to factory settings. 

 

Yes, When I reboot manually the NetdDuma does Beep. No, not that I know of, the router does not seem like its running hot. I have constant air going to modem and Router when I am playing. The game room, room temp is normally an average of 70 degrees while not playing. 

 

With the new steps given I will play some more on it and follow up tomorrow, around same time. 

 

Thanks.

[Dillinger]

Give that a try as it seemed to help the other threads that were in this direction.

 

This post will bump it back up for future eyes and Friday nights are always a good source of new talent stopping by and weighing in, so hopefully one the #DumaArmy has seen this already and can help you out.

 

Good luck,

 

JD

[LOUD--NINJA]

Give that a try as it seemed to help the other threads that were in this direction.

 

This post will bump it back up for future eyes and Friday nights are always a good source of new talent stopping by and weighing in, so hopefully one the #DumaArmy has seen this already and can help you out.

 

Good luck,

 

JD

 

I have tried everything  above and I am still having the issues of the NetDuma not running at its full capability. 

 

PS4 connected straioght to Modem I get 62/2. (I have Netgear CM500)

Connected to NetDuma I am getting 2/1(this is with NetDuma not Enabled) I reset Modem and NetDuma I start getting 62/2.

 

 

????? Help

 

Thanks.