ChelseaChris

Do you mean the Reset button you need to access with a pencil above the WPS button on the Netduma R3?

Hi, I can't log in the mobile iOS Netduma App for the last two days. I'm sure I have the right admin password and my iPhone is connected to the Netduma R3 router. I always receive the error message "internal server error!" Please advise. Thank you.

I managed to solve it. In addition to DMZ, I had to do port forwarding. Very strange, as my PS5 worked immediately in Geo Filter but for the XBOX I had to make several adjustments.

I tried this at least three times and my XBOX still doesn't show as active in the Geo Filter. Everywhere else (smartboost, network activity, device manager), it shows that my XBOX is connected and that I'm playing efootball. The Geo Filter just doesn't show it. Very frustrating as I tried everything to troubleshoot. Would it be possible for someone to remotely log in to my Netduma web application, or is there any other thing you would like me to try?

Hi Fraser - I just checked: IPs are matching on both XBOX and Device Manager in Netduma. I also changed DMZ to R3 WAN IP so I have an Open NAT. I dont know what else could be the issue?

Hi Netduma R3 Support Team, I just bought a Netduma R3. All devices are recognized in the Device Manager. However, when launching Geo Filter and launching eFootball, my XBOX Series X doesn't show as active in Geo Filter, and doesn't show me the servers I'm connecting to. I don't have the same issue with my PS5. I only have this issue with XBOX Series X. I tried all the troubleshooting info that I could find on your website and this forum but nothing worked. Can you please advise, on how my XBOX Series X shows up as "active" on the Geo Filter and shows me which servers I'm connecting to? Thank you, Chris