ExcellentZERO

I am located in Namibia so I connect to cape town servers but geo filter keeps showing it as Olympia server ID:RK5G79

Good evening frazer, yes I did have the main router handle PPPoE and have it in itself dmz (Had to search the forums so I did not mess up) getting disconnected from the game, and I am using geo filter, I do use steady ping I am not forcing closest servers to me as geo filter picks up the server in the united states. I contacted my ISP to see the congestion on the link towards their servers, and the line is perfect and they also offered to get in contact with Netduma, but the transmission team will get back to me on that. Currently everything is very perfect on their end.

2025-09-13_14-11-02_Edited.mp4

Hey frazer. I did this and I just keep getting disconnections and tested just using my ISP router and I get low ping and it outperforms the R3 with ping but not stability, I had more fun playing with that than now. currently playing with the R3 and not even smartboost is not even registering the game I'm playing and or gaming, or even videoa streaming.

Unstable --> disconnected frequently from games, or booted xbox offline ---> laggy ---> alot of packetloss rubber banding shots not registering. yes after a reboot my ping usually becomes low. currently I am having a low ping using the R3, but I fear it will only be for this moment only 20250911_075426.mp4

I did option 1 Already, the xbox is also is added to the list, sorry I forgot to send that screen shot. that did not work. Option 2 I tried doing it R3 made it very unstable and laggy why I made the R3 handle PPPOE. More or less I think this is just a bug in the firmware. the last time that fixed this issue was when the router disconnected from the internet itself and then I had to reboot it manually so it connects again.

I didn't make any major changes ---> the changes I made during the 2:00pm --> 3:50pm was to test if things would be better as in --> 1:20pm the ping started to rise around that time, which is when most people are at school work still. the attached is my normal settings in general where I get my -> 38-41 ping range. I don't even understand either that drop happened so sudden where I sent the clip with it the rising packet loss. I contacted isp immediately and they confirmed no issues in my area.

no nothinng I monitored devices and connections and disconnected any device that have an influence-----> except my xbox and tv ofc

Ping never got worse, even during peak/non peak times, not many devices use the internet even now it's just the tv and my xbox. also yes I am still connected to the same game server.

I have been playing with 38-40 ping for 5 months even earlier today before the mishap, something just happens with the router. now I'm playing on 60 70 ping with a little packet loss

All the packet issues are resolved but now, I am still not having the low ping I usually play with (38-40)

I did not Factory reset but just reboot it

Using the DUMA OS app. my phone, the only phone in the house to monitor reset router, also did a massive resent on the router

Here are my logs I have had this issue since 2 hours ago R3_2025-09-10T13_53_14.255Z_logs.txt

Also now I am having an issue where my ping and packet loss is reaching for the skies and isp and game servers are up 20250910_154833.mp4

Yes the R3 is handling PPPoE I mean if I Drag Valorant to low priority on the list under smartBoost, in order to have gaming at the top priority list it does move, but resets.

•R3 model no it's the main router it's not a bridge or anything, no dmz is not off. PPPoE is properly set up, no dns or such required. •all devices to only 2 was connected while troubleshooting. •50Mb/s down 25 MB/s up •yes •yes congestion control is set to always •xbox, via ethernet.

Hey frazer yes congestion control --> 75% both my ping is 68-70 valorant in game. when its supposed to be 35-38 When I try prioritizing Valorant or gaming the option moves back to lower prioritization from when I set it new priorities or delete them. they disappear but reappear afterwords. and nothing get prioritized.

Hey Frazer and team I have an issue. My smartboost is not working properly and is not allowing me to make changes. I my ping is very high when its not supposed to be isp has no issues please help

I wouldn't run that risk to be honest. High ping games are why I got the Netduma for. I guess I will just have to deal with this for now. maybe something can be fixed in later patches.

If I disable geo latency, I just can't log in into Valorant at all. 2024-11-11_20-57-42.mp4

Okay so Hi Fraser and Netduma team. Games like call of duty showed up in southern african region. just valorant is not showing up. I went back to firmware .219 I feel there my connection is more stable. But I think this is a DumaOS App? issue as I asked my ISP to help again yesterday. And they did another reboot on their side. I keep finding High ping games even with Steady ping disabled.

Hi Fraser indeed it was not appearing in SA. but in Olympia America. yes this would explain my ping issues, and it started after .290 (.420 as well)

Hey Fraser So I am currently playing valorant, my ping is stable but high, here is a ID, 9SECSA

alright I'll do so tomorrow as it's late and I just did a fresh reset as I discussed last time with you. A bit of a heads up, DumaOS crashed about 5 times during the setup. multiple errors where I had to re-input every single setting... so that needs a lot of work I deleted the reports out of frustration.