Hi. Is there a timeline for the issue?
I have the same with google casting devices not being accessible on the same WiFi band, my phone always need to be on the other for it to work. Worse still i cannot get my two TE OD-11 speakers to work i tandem with this Router. Only one at a time will be accessible via the app, i don't know if this is a similar issue. Right now my smart devices are pretty handicapped with this router