angelsx

Thank you all of you. Its working now !😃 Reboot both routers and change the port to yellow on the old one.

Change them still no Internet

I did log in the app but can't get Internet because there's no Internet on R3,the old one working fine. Thank you for the help,but I'm not tech guy and if i can't fix it easy probably wii return the router.

I'm using the app from my phone

Internet via phone line by openreach,master socket. Tried to contact directly but didn't work. Tried to connect thru the old router still no Internet.

Hi there, just received my R3 router and can't connect it to the Internet. Even on the app can't get connection. The router is plugged into master socket on the wall where the old one was.