Copacabanah

Hello Fraser, I hope you are doing well. A little update. I found out that we have a fibre hybrid connection Coax/HFC and no FTTH. So know we know where all of this instability is coming from. This connections are even used by more then one user. Leading often to internet outages for a longer period of time as well. lol. End of the story, after a lot of back and forward we were able to cancel our contract and will be able to change our provider, who can provide real FTTH. Let’s see what is happening then with the ping 😍 have a great day and stay cool, it’s hot out there 😅

You are answering so fast 😅 this support is from another world. Yes, I will from now on just disable the latency in the interface… better for my head 😆 Before I was connected to Madrid with geo filter on radius but the ping was still around 45ms. Now, Geo filter without radius but fencing would finally just connect me to Madrid and Madrid only. Before I had radius enabled it showed Madrid but apparently it was not. Now I constantly have 32 ping with ping stabiliser enabled. Will not touch it anymore 😅 Better is just possible with an other ISP I would say so I am happy. I loosened the radius because I thought anyway in Madrid I have the same ping then in Amsterdam or France. its insane with how much force the game tries us to put somewhere else due to SBMM/EOMM. It’s ridiculous… at the cost of our connection 😅 thank you Fraser once again 💪🏼

Yes, I think I will have to check these cable. Exit lag itself gave me a 22ms ping in the menu to Madrid , but ingame, in Warzone I end up with a 45ms ping. Something from warzone is adding the latency. Maybe are just their poorly optimised servers and they sync better with Vodafone then NOS. Still using windows 10 cannot be the reason right? 😅

Hello Fraser, hello best Community, its me again, still searching for a solution once the ping did not get better and everyone around me here in Portugal, mostly using Vodafone have less then half of my ping 🫣 playing Warzone. I made some research or better tons of research 😅 and found out the following with our AI friend regarding my ISP (NOS is my internet provider): NOS has okay but not amazing international peering. They often route traffic through Madrid (ESPANIX) and then up to Europe. But they don’t have direct premium peering with a lot of gaming servers (like AWS, Azure, Activision). You might sometimes see traffic making small detours even inside Iberia. On top I heard that the routing close to Lisbon (carnaxide) is also not the best and that is where my traffic is going through before getting redirected to the next destination. Again, bufferbloat is eliminated, I have no lags but the ping is eating me up 😆 I used TCP optimizer before I had the R3. Can it be that there were some settings which were not set back and could have influence the ping as well? I could also post the YouTube link which shows all the settings I changed but I don’t want to have the post deleted😅 Additionally once the routing seems to be so bad, should I try exit lag to see if it will improve? I think just geo filtering will not work then anymore. Well, worst case scenario, 3 more months and I can change the provider. If nothing changes… we are living in a bigger building with several apartments. If the cable in the wall from the main entrance of the building to our apartment would be slightly damaged, corrosion or something like that. Could this effect the ping that much? Sorry for the wall of text 😂 cheers from Portugal 🇵🇹

Yes, you are definitely right, NOS is very inconsistent in Portugal and is not reliable. Especially when it comes to routing, I think that this is really the issue. Luckily I have just 6 month left and can change the provider. And yes, as you said, servers are also improving again. I had yesterday finally a game again with a ping of 27ms even so ping heatmap is still showing 45 ms. Thank you for everything 🙏

Just made some other optimisations and was finally able to get A+ results in the bufferbloat test as well as really good results in ping plotter. In regards to the ping to the Madrid server, it is still the same with 55ms while Apex, CS2 and Delta Force are pinging with 27ms. So it might be really the Warzone servers. Just strange that some friends of mine here in Portugal who life way more north are having still a ping of under 25ms when connected to Madrid 😔 To mention that I get my lowest ping when connecting to London server with 45 ms which geographical and distance wise makes absolutely no sense. I just hope it will get better, with this TTK every ms counts.

Thank you Fraser for your fast reply! That is actually a good possibility. I will keep an eye on it and loop back if necessary.

Hi all, Firstly Happy Easter to everyone, I hope you’re having a great time. Overall super happy with my Netduma R3 compare to my older xr500, I finally got rid of bufferbloat 🥳 Now I was wondering if someone noticed the same, since the Verdansk update my overall pings in Europe are higher then before, but surprisingly, my connection to Madrid shows now 51ms and before it was 28ms max on the ping heat map. (I live in Portugal so it’s the closest server) searching starts over 41ms, before it was 28ms, i have a 1000mbit/100mbit connection. I was checking already in the Forum, disabled ping stabilizer (heard that this could fix the issue, once a ms buffer is added, which makes sense), resynced the cloud, restarted router, but so far, no results. I am on the last duma os Version. Thinking about to re-install the firmware to see if it helps when I "reset” everything. Once early in the mornings I barely could find games with Geo filter in Madrid only, I use now nearly whole Europe so Geo filtering in general shouldn’t be an issue as well. Also, since the newest firmware update, the ping optimiser cannot achieve better results anymore and tells me to not to worry 😅 Look forward to hearing back from you guys soon. In the next days, if nothing helps I will reset the router and post the results of the ping tests if necessary, cheers legends 💪🏼

Thank you for replying so fast, the 14ms is average was under load. Ouch, I just realized that I was making the test with the Congestion Control percentage with automatic enabled and not always.. I was wondering why the test was still showing up to 1000mbs download... Thats why adjusted the main download/upload speed at first place... Amateurs at work 😅 I will run the test then again as soon as possible like you said, while experimenting with the percentage and always enabled to get the right results. Afterwards I will provide you then with propper screenshots as well. Thank you for your support and have a great rest of your day!

Hello netduma team, Firstly, I wanted to thank yoh for you provided help in my previous post. Indeed it was the server once a few weeks later out of the sudden, the servers ran normally again and now slow server was detected on the ping heat map. I recently moved, have a Fibre 1000mbs/100mbs connection (fibre not anymore directly until the apartment, just until the house, or area). And can easily also reach this speeds. But I was not happy anymore with the server performance and the matchmaking of Cod (who is 😅?) so I decided to give my xr500 another try to at least have a good ping, while always sweating 😂. Then I fall over a YouTube video for the perfect setup of Dumaos/XR routers and found the game changer. Yes I am no tech freak but I had the feeling that some packet bursts I had and weird situations in the game were related to the connection. For me a 1000mbs/100mbs connection does not make sense. I had the feeling the connection is not able to handle this high speeds. The person in the video explained and made a bufferbloat test, I did the same, and my results were kind of a gamble, always different, reaching maximum the grade B in the bufferbloat test of waveform.com with an download Latency under heavy load of 40ms, and around 4ms upload latency under load. So I set up the xr500, installed everything nice as tidy, but still even wits Qos 70/70 same results. So I limited the download and upload speed to 250mbs/100mbs in the configurator, and suddenly I had always at least an A in the bufferbloat test at waveform.com. With an average download latency of 14 ms and upload latency of 0 to 2 ms. Makes my theory sense? And what could I do to get rid of the 14ms? Would a dns address change to Google on the pc make a difference here or not really? Fact is and I learned it again.. Download speed is not everything 😂 Sorry for this huge wall of text, i will try to upload also some Screenshots later related to the results. Look forward to hearing back from you soon, Cheers, copacabanah

Hello Sir😊 Thank you for your prompt reply! I was hoping that there was another solution. It's just weird that there is just an issue with the french server connection. Well, it's probably really in the hand of Activision😅. Anyway, as you already mentioned. Thanks to your provided hardware I am able to have a very smooth online experience with the geo filter option. By the way. Somehow the Qos on the router, even when I am alone at home and nothing is connected to the wifi, is helping with the stuttering at a 145ms ping. Sometimes we think it's just marketing but in this case... Thank you Netduma ❤️ Have a great night, Copacabanah

Hello netduma Community. I really wonder if you could help me solving my problem. I live in Portugal and have a pretty solid Internet connection and play with an average ping of 55 on the European servers of warzone 2. But time by time, especially when I play with friends (from Norway, Turkey or Germany for example ), I end up with a 145ms ping and stuttering. (yesterday every game for 4 hours in a row). I made dozens of speed test, removed wifi devices, disabled wifi, unplugged the TV. Nothing seems to help. So I connected again my xr500 and checked the Cod warzone 2.0 servers on the ping heat map. In whole Europe I can reach a low ping. But the French server... 125ms. Even connected to America I can get a lower ping. Did anybody else experienced this kind of situation? Of course I can avoid playing on the French servers thx to the polygon mode but when I play with friends, or I am not the party leader, I end up having those issues again. Thank you all for your help. Wishing you a wonderful morning, day or night. Copacabanah