Jpostberg
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Jpostberg reacted to Netduma Liam in Netduma R2 only getting 100mbps on a 400Mbps plan
Hey, thanks for trying this. Could you please send over an email to [email protected] with your original order number and a link to this topic? In case the developers can not fix this remotely, we may have to sort out a replacement for you.
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Jpostberg reacted to Netduma Fraser in Netduma R2 only getting 100mbps on a 400Mbps plan
Thanks for that! As we have some time until Monday can you sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ then when approved upgrade to the firmware in the Early Access sub forum, followed by a reset and see whether it's resolved please?
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Jpostberg got a reaction from Netduma Fraser in Netduma R2 only getting 100mbps on a 400Mbps plan
Here's the most updated one just to make sure.
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Jpostberg reacted to Netduma Fraser in Netduma R2 only getting 100mbps on a 400Mbps plan
Could you ensure the R2 is in the DMZ of the modem if applicable and enable remote support in WAN Settings, then we can remote in on Monday and take a look