Muffing

Remember that everything started with the back button being unable to do a hard reset. it seems that the router's firmware was wiped out. Please advise how to send it over for repair. I don't care whether is out of warranty, I can pay for the repair. Do not offer me to buy a new one for 30% off. I would be expecting from you a better response for you to fix this router. This router wasn't cheap...do you understand that? The least you can do is own your brand and help me believe again in your brand so I can be happy. Yet I feel Duma does not care about customers being happy with the product unfortunately.

topic submitted. Please respond as i want to install this firmware myself.

Hello, Is there a way to get support with re-installing the firmware myself. After following the instructions from previous support from this blog it lead to deleting the firmware. I am wondering whether there is a way to re-install the firmware myself. I tried to look for answers on the internet yet there is little to no knowledge. Hope this time I can get an answer. I hope is not the "Fraser" guy who loves to ignore my messages. Thanks.