I mainly play Call Of Duty on PC but in a competitive way. Tournaments, wagers and so. Unfortunately, i don't count with fiber in my area. I have Cox Comms Cable and their Gigablast plan 940 down 35 up. With multiple test with ping plotter I find high latency in my upload. which in my little knowledge could affect bullet registration. Then what i did is acquire a *professional service called Sense quality. (sensequality.com) and their internet package($149.99) I'll provide a picture as well of what the package offers plus pictures of what "settings" they did to my XR500. Then i get my internet checked and optimized but for some reason my bullet registration stills off, inconsistent, not the way that i need it to be... in the frustration i can't compete at my best since my internet takes some part of me playing decent. I decided to turn everything off... set sliders to 100% and put congestion control at never. put share excess on. make the bandwidth allocation to even across the devices, remove the traffic prio rule, disable qos completely. And removing traffic controller rule. After all that disabled, i feel i could compete again... which doesn't make any sense. I would like to make it clear that I'm not saying sensequality is a scam or a bad service since I've seen professional COD players say their services is the greatest. But i just want to know why my internet is so much better without the settings the router offers for a better gaming experience which is the reason i bought. the last picture should show a message of one of the technician i could be my isp having their own. Any comments that could help me understand plus if theres anything that i could to i would appreciate it since I even bought a new XR500 since the other one i have is renewed. a device like this should make things better not worse...Please! Help