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Sperry22

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  • DumaOS Routers Owned
    XR300
  1. The heatmap seems to be working now for the most part. MW2 heat map isnt but I saw that might be attached with he cloud issues so ill wait a day on that to see if it starts working. I appreciate the help!
  2. reading similiar situations ytouve done as well and ive set the time correctly now and the router is benchmarking fine as well
  3. Okay so Ive been workin on it and this is what I got. I hadnt done a factory reset with the update because I have numerous smart home features hooked up and didnt want the network map reset but I went ahead and did it anyways. Once I reset it and clicked heatmap (after switching it from 3 to 5) it actually showed something this time but then said updated was needed and to force update it with a connection. So I clicked forced update and this is the error that it gave me. I also noticed that after a factory reset its pinging me on the west coast when I live on the east coast. Is that normal?
  4. Ive never actually seen the heatmap work I didnt know it was a thing until today. I hadnt touched my settings in awhile (over a year) and noticed that my internet speed was being throttled because ISP upped speeds by 100 but congestion control had it tied to the old speed so thats when i went into settings and saw some things werent working right and updated everything
  5. Ping heatmap still not working after changing to 5 and restarting both router and computer in two separate attempts to load heatmap
  6. I have an XR500 and cant get the ping heatmap to load at all. Tried multiple browsers and disabling ad blockers like I've seen in previous tips here. Would love to know if there ia any other tricks to get this working. I also have a ping under load problem where I am scoring a D constantly and would love assistance in that as well. I've tried allocating 95% of upload speed via QoS. Dont know if these two problems are related or not Thanks for the help in advance Jon
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