AntiAirBilly

I tried unplugging it for 10 mins and factory resetting. It gets stuck in Update in progress. I left it there for hours at a time when trying to install I kept getting the message take up to 2 mins. Any help would be much appreciated. I got the .sig from the support newest firmwares. also for some reason they keep asking me to redo my setup on a reboot idk if thats because I tried to update the firmware or if its just happening either way when it turns on my firmware is back to 3.0.394