Thanks for the warm welcome.
As for the reset issues, I can't get to the interface when I am experiencing them to reset it that way. My PC and Netgear App won't connect to the interface when the issues are present. I've tried using the reset button on the unit but it only fixes the connectivity issues about 50% of the time. I get the "can't get an IP" error when it happens too. Sometimes the reset works, sometimes not. I have also created a backup config file of my settings but every time I try to revert settings with it it fails and I need to do a factory reset. As soon as the dashboard loads, it says the I am disconnected so I can't alter any settings. I always reboot the Modem when doing a power cycle too because that has seemed to help resolve IP issues but not always. I am only connected via WiFi and do not have anything currently plugged into the router. The next time I have an issue though, I can plug my Laptop in and see if I can duplicate the problem when hardwired. As for the WAN IP, I can't tell because I have no way to get to the dashboard to see what is going on. Thanks for the info.