I wasn't looking for support or asking for it.
I was informing people of how problematic this router is. That way they can make an informed decision before purchasing. As of today, the R3 forums have 22 pages of user complaints that this device isn't working properly or as intended. This device has only been out for a little over a month. The R2 forums have 139 pages of complaints. Both forums have identical issues and should cause concern to would be buyers.
Myself, my brother and 5 friends bought the R2's and R3. We have all returned them.
The biggest issue of the Netduma R2/R3 series is how the OS stalls out or becomes un-responsive. "The OS of this router constantly stalls out. DumaOS not loaded yet'" or "This Rapp is not loaded yet, please try again in a minute" or "RPC error "ERROR_UNKNOWN...." or "Operation is taking longer than expected "or the never-ending progress spin."
I have never had that OS issue with the following routers brands. Asus, Netgear without Duma OS, Linksys, Cisco, Ubiquiti, TP-Link, Dell Sonic wall, and D-Link.
Most people buy Netduma routers for COD. Sadly, I get a better experience with my current Asus AX6000 router than I did with the R2 or R3.
I'm one of three network administrators for the company I work for, and before you say it. Networking is networking and the servers Activision/Microsoft use is based off a business network environment.
I talked my manager and the owner of the company into letting me test my COD gaming experience during a patch weekend. I had a better experience playing COD at work with a gigabyte ISP with a Dell TZ670 SonicWALL and that's a firewall (Network Topology goes, ISP Modem> Firewall> Cisco 3750-X Switch)!
Either this OS /router is a gimmick or you have serious manufacturing and quality control issues and that's concerning!