HI!! I think I remember you ...but not sure...were you on the team a couple months ago?
Anyway...it looks like there was a firmware update...when I cleared my browser cookies/cache/etc...the router walked me through the initial set-up all over again. Must've updated to the initial release firmware (I have been using a TP-Link router since 11/5/2020 so the XR1K has not been used during this time.. I reconnected a couple days ago and it must've updated (I have to have a spoofed MAC for internet to work, so initially it was online, then once it updated, it was offline until I did the set-up again.)...