Everything was good last night after I tried it while I was gaming to the point where I cancelled my service appointment for this morning, but low and behold there was another disconnection this morning. To be clear, it's my entire router that is getting disconnected, not a specific device or application. I'm not sure if that rules out the DCHP issue or not? In any case I have scheduled another appointment for next week and am open to any other suggestions in the meantime.