Thanks for the feedback. I appreciate it's frustrating to have to wait so long for an update, but I assure you that this upcoming version update is totally real, and totally on track.
Regarding the XR500, why would we want to leave this update off our most popular product? We are planning on releasing this update to every DumaOS router. We can't promise that it will be a simultaneous release, but any delay would only be caused by time constraints. We would not use a delayed release as a marketing ploy. Bear in mind that the XR500 is by far our most popular product so it's going to be a priority for us.
Regarding lack of updates so far, I will say that the vast majority of routers only get bug fixes and security updates. We are bringing a massive update that will add many new features and will represent a huge leap forward for DumaOS, and it will be provided to all existing customers free of charge. How many routers have you had that received an update that overhauled the entire experience and made your router feel like a brand new product all over again? That's what 3.0 is doing to do.
Anyway, i'm sorry that you won't support us any longer, but I hope that you'll take another look at us once 3.0 is released.
Well hopefully once the new version comes out you'll change your mind. It's not just one feature, it going to be a whole suite of features, some of which users have been requesting for a long time. It's also a statement of intent to keep expanding DumaOS to be as feature packed and versatile as it can be.