When I say "I wouldn't mind having a higher ping (50+), but I am constantly matched with lobbies that are 10 to 20 ping and you can absolutely feel the difference. It is a significant disadvantage", I am suggesting that I could deal with the unfortunate 50+ ping games if the whole lobby was like that, but I typically have the worst ping in any lobby in any game mode. I average 50 to 70 and everyone else is averaging around 20. There are even usually a small percentage of people less than 10ms ping. I do NOT want higher ping. I want to use your software to incrementally weed out high ping matches. It does not work. I can set the geo filter to the smallest possible value (in strict mode with a ping of 0) and I constantly get dumped into high ping matches.
Regarding your comment about authentication servers, I'm not sure how many years back you are referring to. I do however remember a time frame for multiple games on PC where you could prove that your software worked by limiting your geo filter range to a point where you couldn't even matchmake at all. I'm not advocating that you allow us to block out authentication servers as they are an obvious necessity. I can understand why you would green light those servers for the majority of consumers (particularly newer users that could potentially block themselves out of games with the wrong configuration), but I no longer have any way to verify that your software does anything for me on any functional level. Your software plainly is NOT working. Even if you greenlight authentication servers, I should still be able to force the game to endlessly search for matches due to Duma OS blocking it from joining matches that are outside of my ping level and geo-filter level.