Robert

Hi Fraser thanks for getting back so quickly the router has never done anything like this before even with alot of connections going through it i have always remained on the 5ghz band and also the same when there's not alot going through it has only really started dropping my console more recently and when it happens it doesn't balance out i end up with the game sticking and juddering when i try to play i did put a copy of the logs for you to have a nosey at incase there was anything out of the ordinary as a say it's never been an issue previously.

Hi i keep getting kicked from my 5ghz band to the 2.4ghz on my xbox series x this has only started happening over the past few months it never used to do this i boot the console up check everything and im on the 5 ghz start playing a game and it drops me on to the 2.4ghz some times it wont even put me on to the 5ghz it just loads the console up to the 2.4 nothing is different from when i installed the router from new except for this problem my games become unplayable with stuttering and delay could someone help me with this issue i have even tried reinstalling the last updated firmware again to see if that would fix the problem but it still does the same i have tried rebooting the router and reloading in but still the same thing keeps happening impraying its not an issue with the router i even reboot and reboot the console to see if theres a difference but it still keeps doing the same thanks. R3_2025-10-14T19_04_59.999Z_logs.txt

I was wondering if you should reboot your R3 each day before you game to refresh the connection as when I check my speed it goes out of sync which leads me to my next question is it best to change my ISP modem for an off the shelf modem as my router kicks my Internet every so often I contacted sky with this and they say it's the gaming router that's not compatible with sky's router I know this is false. My last question is after every game should you be ticking allow and deny after every match depending on how the game went thanks I did msg Fraser private for help but a think he's got alot on

My app updated today and since then it won't log in it displays a message on the screen then crashes I have tried switching of and on again a couple of times but that hasn't resolved the issue i also tried uninstalling the app and reinstalling it and that hasn't fixed it either any other suggestions