Breadloaf

Hi, After installing V2.2.1.10 the Access list for Wireless is no longer showing. The button appears for a split second but then disappears I have tried clicking in the area where the button should be in the hope that this work and it was just that the button was not showing but unfortunately, this is not the case. I have contacted Netgear but as I have waiting for 3 weeks for them to get back to me about other issues I am not holding out much hope as they keep calling the wrong number or miss me on my mobile. Is anyone else having this issue ? Kind regards Breadloaf

I did that already but after a reboot and clearing the cache again it seems to working again now. Thanks Breadloaf

Will do, I also have another issue since upgrading the firmware - Chrome will no longer work with the router ? I just get a spinning white circle - seems to work OK with IE (running Server 2016) Anyone else having this issue ? Breadloaf

Thanks for all the comments and help so far I have contacted Netgear Support Via chat - they have escalated the issues I am facing to the next level support line I have change the settings on the router as suggested but still have issues One of the main things that that my CCTV cameras disconnect after a few seconds which was never the case with me old router. Support were helpful but only really ran few a number of simple tasks, firmware upgrade even though the interface said I was on the latest one plus factory reset. At the moment I will have to swap back to my old router as the XR500 is just not working for me at the moment I hope they fix things soon though Cheers Breadloaf

I forgot to add that my Samsung TV also had issues saying that it could not connect to the internet via the XR500 IP was OK as were the gateway and DNS details

Having received the unit yesterday - I spend some time setting it up. I work in IT (Have some knowledge of networking but I am not an network engineer), have quite a lot of Devices below is a list of the issues I have faced so far:- 2 x DVR's for CCTV one is on the end of a power-line adaptor (one works OK but not as fast as it was on my old V6300V2 Netgear Router but the one on the end of the power-line just fails to connect with a NAT status of connecting rather than connected. Hive hub would not work Hue hub was working and then stopped all together Windows 2016 Server is slow and will not connect to NTP servers or even run a SpeedTest.net test whilst other devices on my network seem OK but maybe a little slower than normal. Its running HyperV and has a pair NIC configuration but everything was working on the old router. Ring Doorbell has worked throughout however the Chrime will not connect to the wifi of the XR500 at all ? It works OK on another AP I have running though. Amazon Echo Devices (I have 5 setup at the moment) all seem to work OK once they have seen the new Wifi Other issues are that the ACL For WiFi keeps disappearing I have over 20 devices on there and have entered the details about 5 times now but the settings just disappear! I have pretty much given up on the XR500 as its got too many issues on my network at the moment. Having switch back to the Netgear V6300V2 everything just works again so it can only be the router ! Not only that but I was expecting to see a big improvement on Wifi Coverage but this is not at all the case unfortunately. I have set the same setting where I can from the old router :- Disable IGMP Proxy NAT Filtering is Secured but I have also tried Open (made no difference on the XR500 Disabled SIP ALG (it works with or with out this on the old router RIP Direction is both RIP Version is disabled IPV6 disabled ACL is also setup on the old router and works perfectly (well after Netgear fixed it in the latest firmware) I did manage to get things working with Hive, Hue and one of the cameras by resetting the router to factory default and starting again but there are still too many issues for me to be able to continue using it at the moment I have noticed that some of the devices I know are my network and live show as offline. I see that other have been having issues so if anyone can help with this it would be very much appreciated.