JulesJulesJules Posted June 2, 2021 Share Posted June 2, 2021 I think my R2 just died... So i connected my ps5 directly to the R2 and started to have "connected"/"disconnected" notifications on console, so i watched my router and discover it just entered in a boot loop. I disconnected all lan cables from my R2, unplugged it from electric outlet and waited a couple of minutes. Turned the R2 on and tried to reset it, 30 seconds, and it didnt reset. Now just the power indicator is on, no wifi 2.4 or 5ghz lights on. Like a month before whenever i tried to go into the router via web browser it felt very laggy, and some rapps didnt load at all. Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 2, 2021 Share Posted June 2, 2021 Welcome to the forum! Sorry to hear this, is the R2 still giving you an IP address in the 192.168.77.x range? You can check this by opening a command prompt (if using Windows) and enter the command ipconfig. Link to comment Share on other sites More sharing options...
JulesJulesJules Posted June 2, 2021 Author Share Posted June 2, 2021 13 hours ago, Netduma Liam said: Welcome to the forum! Sorry to hear this, is the R2 still giving you an IP address in the 192.168.77.x range? You can check this by opening a command prompt (if using Windows) and enter the command ipconfig. ok, i did that, it entered in to the boot loop, whenever it connects it lasts for a minute and then it dc's, any way i could get an ip for a while, it gave me the 169.254.104.27 i have the text and screenshot saved if you wanna take a look Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 3, 2021 Administrators Share Posted June 3, 2021 That's fine thanks, when you plugged it back in did you do the reset immediately or wait for it to boot up first? Unplug the router from power for 10 minutes, plug it in, wait 2 minutes before attempting to connect or access the interface, then try, does it still occur? Link to comment Share on other sites More sharing options...
JulesJulesJules Posted June 3, 2021 Author Share Posted June 3, 2021 Before the reset I waited 15 min for it to boot up but it was still boot looping, you can notice the loop cuz the web light would blink for 3 seconds and then it would be off. (i could send you a video, it is doing it right now) Router unplugged, for 10 min, waited 2 min and still boot looping. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 3, 2021 Administrators Share Posted June 3, 2021 Do you have another power adapter of the same type/voltage you can try? Are you connected directly to a wall outlet or extender? Link to comment Share on other sites More sharing options...
Shah_Tha_Sharq Posted June 3, 2021 Share Posted June 3, 2021 34 minutes ago, JulesJulesJules said: Before the reset I waited 15 min for it to boot up but it was still boot looping, you can notice the loop cuz the web light would blink for 3 seconds and then it would be off. (i could send you a video, it is doing it right now) Router unplugged, for 10 min, waited 2 min and still boot looping. Can you send a video cause I had the same problem I think I power surged my router by unplugging it directly from the router and reconnecting it, now I just reboot the router from the phone app or directly disconnect the power cable from the socket. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
JulesJulesJules Posted June 3, 2021 Author Share Posted June 3, 2021 3 hours ago, Netduma Fraser said: Do you have another power adapter of the same type/voltage you can try? Are you connected directly to a wall outlet or extender? i tried the a couple of different power adapters, some similar w=a, one equal and another a little bit higher and its just doing the same thing. Link to comment Share on other sites More sharing options...
JulesJulesJules Posted June 3, 2021 Author Share Posted June 3, 2021 3 hours ago, Shah_Tha_Sharq said: Can you send a video cause I had the same problem I think I power surged my router by unplugging it directly from the router and reconnecting it, now I just reboot the router from the phone app or directly disconnect the power cable from the socket. take a look WhatsApp Video 2021-06-03 at 5.54 (1).mov Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 3, 2021 Administrators Share Posted June 3, 2021 4 minutes ago, JulesJulesJules said: take a look WhatsApp Video 2021-06-03 at 5.54 (1).mov Could you take another video please as it looks like there is another LED lit but only saw it for a second Link to comment Share on other sites More sharing options...
JulesJulesJules Posted June 3, 2021 Author Share Posted June 3, 2021 8 minutes ago, Netduma Fraser said: Could you take another video please as it looks like there is another LED lit but only saw it for a second sure, thank you for your fast replay i also uploaded the pic of the ip i got when i got one for a second WhatsApp_Video_2021-06-03_at_6_10.20_PM.mov WhatsApp_Video_2021-06-03_at_6_09.46_PM.mov WhatsApp_Video_2021-06-03_at_6_08.47_PM.mov Link to comment Share on other sites More sharing options...
Shah_Tha_Sharq Posted June 4, 2021 Share Posted June 4, 2021 That does seems like a boot loop Fraser can help you out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 4, 2021 Administrators Share Posted June 4, 2021 That's great thank you. Please email [email protected] with a link to this topic and your order number and we can arrange a replacement for you. Link to comment Share on other sites More sharing options...
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