Spittin 2 Posted April 7 I just recently purchased the XR500 and have played several games of warzone using it with great speed and ping. My issue is using the geo filter part of it. I don't seem to be getting the peers and servers to pop up like I see other people having. Everyone once in awhile I see another player or maybe a server, but doesn't seem to be working like it should. Any advice? Share this post Link to post Share on other sites
Netduma Fraser 11,634 Posted April 7 Hey, welcome to the forum! Try this please: Hard turn off the console Remove device from Geo-Filter Re-sync cloud from Geo-Filter Map menu (if you get a too long message, wait 1 minute then refresh the page and it will have applied) Re-add the device to the Geo-Filter Setup the Geo-Filter and put Ping Assist to 0 Wait 2 minutes Boot up the game then see if it appears to work better. Share this post Link to post Share on other sites
Spittin 2 Posted April 7 I'll try that tonight. Thanks. When I get it figured out and I have a team of 4 in my party is there a way to tell who is who? Share this post Link to post Share on other sites
Netduma Fraser 11,634 Posted April 7 31 minutes ago, Spittin said: I'll try that tonight. Thanks. When I get it figured out and I have a team of 4 in my party is there a way to tell who is who? I'd suggest you invite them one at a time so you can add them to your allow list and see where they appear on the map Share this post Link to post Share on other sites
Spittin 2 Posted April 8 alright so I tried what you suggested and no go. I'm also having issues with the geofilter map. I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas. Pretty much north america, mexico and part of europe is all I can see. Share this post Link to post Share on other sites
Netduma Liam 288 Posted April 8 11 hours ago, Spittin said: alright so I tried what you suggested and no go. I'm also having issues with the geofilter map. I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas. Pretty much north america, mexico and part of europe is all I can see. What are you seeing when you're in a game? Presumably the server you're connected to and your friends as peers? So you're not able to zoom all the way out on the Geo-filter map? What if you use the slider/buttons in the bottom left of the map rather than the scroll wheel? Share this post Link to post Share on other sites
Spittin 2 Posted April 8 I took this picture last night, I'll try and grab a screenshot when I get on tonight. At this point im playing a quads match with some guys I know from canada. I expanded the zone so i could make sure they would stay in my party when I started filtering. After several games I never saw the player symbols pop up. Maybe I missed the slider, but this is about all I could see. Share this post Link to post Share on other sites
Netduma Fraser 11,634 Posted April 8 Most likely they're connecting to the server rather than you which is why you can't see them on the map. What is your screen resolution? Share this post Link to post Share on other sites
Spittin 2 Posted April 8 is there a way to get them to connect to me so I can whitelist them? What screen resolution are you referring to? The picture is of my laptop, not sure the resolution. Its a microsoft surface laptop Share this post Link to post Share on other sites
Netduma Fraser 11,634 Posted April 8 If they connect through the server then not specifically but it won't be needed in that scenario. As in 1080p for example Share this post Link to post Share on other sites
Spittin 2 Posted Saturday at 01:07 AM this is what I see 95% of the time Share this post Link to post Share on other sites
Netduma Fraser 11,634 Posted Saturday at 12:47 PM I'd recommend you upgrade to the beta firmware, you'll have more tools to help you force servers and it will be easier to zoom in/out https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2082615#M4721 I'd recommend doing a factory reset after upgrading for a fresh install. Share this post Link to post Share on other sites
Spittin 2 Posted Saturday at 06:14 PM On 4/8/2021 at 12:27 PM, Netduma Fraser said: not Ok, I thought about doing that right away, but wasn't sure I wanted to deal with the bugs. I'll look into it. Thanks 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
Spittin 2 Posted Sunday at 06:39 PM do you have a link to instructions on how to download the BETA? I see the link for the dropbox, but I'm sure I have to do more than just click on it. Share this post Link to post Share on other sites
Spittin 2 Posted Sunday at 06:55 PM nevermind, I figured it out. Pretty easy really. 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites