XBOX series X geo filter question

[Spittin 2]

I just recently purchased the XR500 and have played several games of warzone using it with great speed and ping.  My issue is using the geo filter part of it.  I don't seem to be getting the peers and servers to pop up like I see other people having.  Everyone once in awhile I see another player or maybe a server, but doesn't seem to be working like it should.  Any advice?

[Netduma Fraser 11,835]

Hey, welcome to the forum!

Try this please:

1. Hard turn off the console
2. Remove device from Geo-Filter
3. Re-sync cloud from Geo-Filter Map menu (if you get a too long message, wait 1 minute then refresh the page and it will have applied)
4. Re-add the device to the Geo-Filter
5. Setup the Geo-Filter and put Ping Assist to 0
6. Wait 2 minutes
7. Boot up the game

then see if it appears to work better.

[Spittin 2]

I'll try that tonight.  Thanks.  When I get it figured out and I have a team of 4 in my party is there a way to tell who is who?

[Netduma Fraser 11,835]

31 minutes ago, Spittin said:

I'll try that tonight.  Thanks.  When I get it figured out and I have a team of 4 in my party is there a way to tell who is who?

I'd suggest you invite them one at a time so you can add them to your allow list and see where they appear on the map

[Spittin 2]

alright so I tried what you suggested and no go.  I'm also having issues with the geofilter map.  I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas.  Pretty much north america, mexico and part of europe is all I can see.

[Netduma Liam 351]

11 hours ago, Spittin said:

alright so I tried what you suggested and no go.  I'm also having issues with the geofilter map.  I'm zoomed out to 2.5, but I can't seem to move around the map and select different areas.  Pretty much north america, mexico and part of europe is all I can see.

What are you seeing when you're in a game? Presumably the server you're connected to and your friends as peers? 

So you're not able to zoom all the way out on the Geo-filter map? What if you use the slider/buttons in the bottom left of the map rather than the scroll wheel?

[Spittin 2]

I took this picture last night, I'll try and grab a screenshot when I get on tonight.  At this point im playing a quads match with some guys I know from canada.  I expanded the zone so i could make sure they would stay in my party when I started filtering.  After several games I never saw the player symbols pop up.  Maybe I missed the slider, but this is about all I could see.

[Netduma Fraser 11,835]

Most likely they're connecting to the server rather than you which is why you can't see them on the map. What is your screen resolution?

[Spittin 2]

is there a way to get them to connect to me so I can whitelist them?  What screen resolution are you referring to?  The picture is of my laptop, not sure the resolution.  Its a microsoft surface laptop

[Netduma Fraser 11,835]

If they connect through the server then not specifically but it won't be needed in that scenario. As in 1080p for example

[Spittin 2]

this is what I see 95% of the time

[Netduma Fraser 11,835]

I'd recommend you upgrade to the beta firmware, you'll have more tools to help you force servers and it will be easier to zoom in/out

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2082615#M4721

I'd recommend doing a factory reset after upgrading for a fresh install.

[Spittin 2]

On 4/8/2021 at 12:27 PM, Netduma Fraser said:

not

Ok, I thought about doing that right away, but wasn't sure I wanted to deal with the bugs.  I'll look into it.  Thanks

[Spittin 2]

do you have a link to instructions on how to download the BETA?  I see the link for the dropbox, but I'm sure I have to do more than just click on it.

[Spittin 2]

nevermind, I figured it out.  Pretty easy really.