Jump to content
Sign in to follow this  
SurvivorOf

East Coast Servers Missing

Recommended Posts

19 hours ago, Netduma Fraser said:

Are you seeing it as available on Ping Heatmap?

No. Only one is available in the entire U.S. on the ping heatmap for CoD BO4. So i guess its all are missing but one. I should change the topic title.

Share this post


Link to post
Share on other sites

Can you not put something in place where you do checks for the servers missing ? Perform a cloud update before we all start shouting at you? Ie you know the problem before the Netduma Community does

Proactive support will save you guys a lot of call traffic

Share this post


Link to post
Share on other sites
On 4/5/2021 at 10:38 AM, Trbed11 said:

Can you not put something in place where you do checks for the servers missing ? Perform a cloud update before we all start shouting at you? Ie you know the problem before the Netduma Community does

Proactive support will save you guys a lot of call traffic

It is something we can potentially do, will suggest it to the team

Share this post


Link to post
Share on other sites

HI Ping Heatmap is down again for Black Ops Cold War

Any feedback on my suggestion in NetDuma doing some  Proactive Support so you monitor for this going down and proactively restart services your end ?

Seems a simple script your end could check for issues and then alert the team to resolve ahead of us shouting about it ..

"It is something we can potentially do, will suggest it to the team"

 

Thanks

 

Share this post


Link to post
Share on other sites

We're pushing a cloud update today that will resolve this, thanks for your suggestion though.

I'll speak with the team about it now and see if it's something we can implement.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...