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Unfinished

Geofilter Un-commanded Switch-Off

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I don't know if you guys are still monitoring my R2, but the GUI is inaccessible again. I have no idea when it tripped out.

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The team enabled remote logging on your router so it will have caught any entries related to this, what time roughly did it happen (GMT) so I can have them check the logs on Monday

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I've no idea, I've only just checked it as I noticed high ping on one of my Xboxes, so the TP must have been off at the same time. I was gaming on a different Xbox up to around 17:30 today. That was on a different box, but it was working as expected. It might be that TP disengaged entirely, or it wasn't working for this particular box right now. I've just power cycled to get things back in order.

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For info, I've had two dropouts today before midday a couple of hours apart. I've also noticed servers showing available outside of the geofilter radius.

I've set a profile as Call of Duty, I don't know exactly what this does, but the geofilter went out from 700Km to 900Km when the profile was saved. I don't know if this is normal behaviour, as I've never set a profile before.

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Thank you, I've let the team know to check.

How did they appear on the map exactly? That's normal for profiles, they basically adjust the range to what we recommend

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Ok, profiles are fine then, but Frankfurt was showing on Apex server list when my range set from The SW of England was 700Km, so it was out by about 200Km, this does depend on he accuracy of the set point however.

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41 minutes ago, Unfinished said:

Ok, profiles are fine then, but Frankfurt was showing on Apex server list when my range set from The SW of England was 700Km, so it was out by about 200Km, this does depend on he accuracy of the set point however.

Yeah it could be slightly out of place, if you have the ID then if you could put it in this form we can get that corrected https://forum.netduma.com/topic/29742-found-mislocated-servers-let-us-know-here/

 

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The screenshot shows the only things visible on the geofilter. Note the centre of the filter and its edge. Frankfurt shouldn't show up at all, but it is available in Apex.

Screenshot_2021-04-11_at_09_55_30.png

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I need to read up on the geofilter function and get my head around how it works and what I would expect to see, but at first glance there would seem to be something amiss.

Resyncing the cloud causes the App to hang and I have to refresh the page to get it back.

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Ah, I believe it's because you have Ping Assist set to 40ms and from the UK that server would definitely be under that limit - Ping Assist allows hosts outside the radius under your limit so that is normal.

When re-syncing does it show the too long message?

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You could well be right Fraser, but in-game Apex, has Frankfurt almost always showing as above 40ms and most of the time, closer to 50ms.

I've just got back in after a day out and the geofilter App is not loading. The heat map showed Frankfurt at around 40ms half an hour ago, but is at the moment way above at 60-70ms

Anyway, geofilter is currently inaccessible, so until I login to Apex tonight I won't really know if it's working, but the Rapp certainly isn't.

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I wouldn't suggest using the Geo-Filter with Apex at the moment as we definitely need to do a cloud update for it. If the server starts at 40ms then goes up then it could still be allowed via Ping Assist, as it takes the first ping response and then decides whether to allow it or not, even if it goes up later.

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Ok I can drop the ping assist down to compensate, knowing this. I'll have to continue to use it though, as otherwise I get put on random servers all over the world. Apex doesn't keep you geographically centred regardless of the server you select.

I think it just sees this as a preference of some sort, rather than a line in the sand.

Edit: What does a cloud update do anyway?

 

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Good shout, just be wary you may get leaf errors with Geo-Filter enabled currently.

Cloud update most often:

  • Updates classification of peers > servers and vice versa
  • Updates the location of servers/peers 
  • Adds/removes servers within the whitelist that are required for online play

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Thanks Fraser.

I have plenty of code leaf errors, but I thought that was just an Apex server response to the R2 doing its job, ie Apex tries to put me on a US server, R2 knocks it back and an error is returned.

I can live with that, less appealing is a 2 minute life expectancy when I hit the ground if I leave it off. 

The R2 works, just needs to be more consistent and reliable.

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