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When I’m setting up my new netduma R2 my computer reverted back to my other router. Now the default password doesn’t work nor does the password I entered. Even when I’ve hard reset (holding reset button down for 30 seconds) the default password will not work. I can’t connect to the router or set it up.

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Hey, welcome to the forum!

Can you use the password conversion method here please and then see if that password works? http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work

Otherwise are you able to connect via ethernet to finish the wizard?

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