Jakerod12 2 Posted February 21 Hi, Whenever my brother downloads something heavy i get unbelievably bad connection. Qos enabled and put to 70% each. Ps4 in traffic Priority under Games Console. As if Qos isnt working whatsoever, and im not getting full speeds, i usually should get 70 down and im getting 28 or under? Share this post Link to post Share on other sites
Netduma Fraser 11,615 Posted February 21 What is your exact physical setup? Are ALL devices connected to the R2? Benchmark won't always show your correct speeds but using speedtest.net for example should. You will need to experiment with Congestion Control percentages when set to Always to try and get Ping Under Load down as much as possible. Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 Connected to BT smart hub 2 R2 in Dmz All connected to R2 Nothing changes when using cc to get ping under load Share this post Link to post Share on other sites
Newfie 593 Posted February 21 Just to double check, is your brother watching any streaming service when your connection goes crazy? Share this post Link to post Share on other sites
Netduma Fraser 11,615 Posted February 21 Have you disabled the WiFi on the BT hub? Devices may automatically connect to it if not - that happens with mine depending on where I move in the home. CC is definitely on Always? Have you disabled Share Excess or anything like that? Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 14 minutes ago, Newfie said: Just to double check, is your brother watching any streaming service when your connection goes crazy? No just downloading a game update on Xbox Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 1 minute ago, Netduma Fraser said: Have you disabled the WiFi on the BT hub? Devices may automatically connect to it if not - that happens with mine depending on where I move in the home. CC is definitely on Always? Have you disabled Share Excess or anything like that? Yes disabled wifi, CC is on always and share access is on. Share this post Link to post Share on other sites
Newfie 593 Posted February 21 Have you updated the router to the latest firmware and did you perform a factory reset using the rear pin hole? Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 5 minutes ago, Newfie said: Have you updated the router to the latest firmware and did you perform a factory reset using the rear pin hole? Yep did both Share this post Link to post Share on other sites
Newfie 593 Posted February 21 We’re you testing your connection when there was a download in progress? go to CC and insure it on always and turn down both UL and DL to say 15% and test. What’s wired and what’s using WiFi? Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 6 minutes ago, Newfie said: We’re you testing your connection when there was a download in progress? go to CC and insure it on always and turn down both UL and DL to say 15% and test. What’s wired and what’s using WiFi? Testing yeah, to whats going on. Sometimes when playing Cod, bullets are off and its just horrible to play. Its on Always. Wired - Ps4, Xbox, PC Wireless - Everything in household Share this post Link to post Share on other sites
Jakerod12 2 Posted February 21 Download has finished, now its playable Share this post Link to post Share on other sites
progprogprog 230 Posted February 21 Hi Jake Try doing a speedtest.net now while connection not being used. Have you enter in the correct speeds under congestion control? Share this post Link to post Share on other sites
Netduma Fraser 11,615 Posted February 22 Ahh I think I might know what is happening, do you have DumaOS Classified Games enabled? If so that may be picking up the console download and prioritizing it above everything else causing you lag. So if you disable that and add your console manually then it should work better. Share this post Link to post Share on other sites
progprogprog 230 Posted February 22 Good point Fraser Share this post Link to post Share on other sites
Jakerod12 2 Posted February 22 55 minutes ago, Netduma Fraser said: Ahh I think I might know what is happening, do you have DumaOS Classified Games enabled? If so that may be picking up the console download and prioritizing it above everything else causing you lag. So if you disable that and add your console manually then it should work better. Duma classified is off Share this post Link to post Share on other sites
Jakerod12 2 Posted February 22 Brother isnt downloading - 1st Image Brother Downloading - 2nd image Share this post Link to post Share on other sites
Newfie 593 Posted February 22 Are you sure CC is on? could you post a picture of the QoS page. Share this post Link to post Share on other sites
Jakerod12 2 Posted February 22 12 hours ago, Newfie said: Are you sure CC is on? could you post a picture of the QoS page. 1 Newfie reacted to this Share this post Link to post Share on other sites
Newfie 593 Posted February 22 What happens when you run a speed test on say DSLreports, does that show your limits are working? Share this post Link to post Share on other sites
Jakerod12 2 Posted February 22 24 minutes ago, Newfie said: What happens when you run a speed test on say DSLreports, does that show your limits are working? Yeah its mad to think about, but literally when my brother downloads something heavy it all goes funny. Apart from that, its pretty much all good. Like i said just when he downloads from his xbox, my connection goes crazy Share this post Link to post Share on other sites
Newfie 593 Posted February 22 That is strange, BT do suffer an issue when streaming Netflix and Twitch which is on their forums but the CC should be doing it’s job. Share this post Link to post Share on other sites
Jakerod12 2 Posted February 23 Same again, heavy download and my ping goes crazy Share this post Link to post Share on other sites
