D3mon1c 27 Posted February 11 Does it show the ping of the game on the app besides just clicking on the server because I have auto ping host ticked on the app but I don't see it showing me the ping on the mobile app anywhere Share this post Link to post Share on other sites
Netduma Liam 547 Posted February 11 Clicking on the server is the best way to do it at the moment, we're working on improving auto-ping host on the app though! 2 Netduma Fraser and D3mon1c reacted to this Share this post Link to post Share on other sites
D3mon1c 27 Posted February 12 Ah ok I thought I was doing something wrong cause I hate auto ping host enabled but ok 1 Netduma Liam reacted to this Share this post Link to post Share on other sites
Netduma Andy 74 Posted February 15 On 2/12/2021 at 3:17 AM, D3mon1c said: Ah ok I thought I was doing something wrong cause I hate auto ping host enabled but ok The app should auto ping just like desktop. If you notice auto pinging on desktop but not on mobile that's a bug in the app and shouldn't be happening. It's worth noting there should be no reason to disable auto ping with the app as it automatically disables it when you have a server manually selected. If you use desktop too then you may still want to disable it. Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 15 The ping never appears through the app, just spins. Share this post Link to post Share on other sites
Netduma Liam 547 Posted April 16 11 hours ago, Spdsk8race said: The ping never appears through the app, just spins. Is this in Geo-filter? Do you have Auto-ping host enabled or are you manually tapping the servers? Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 17 I have auto ping enabled. I have also tried with it disabled and still doesn't share any information. Just spins endlessly Share this post Link to post Share on other sites
Netduma Fraser 12,301 Posted April 17 11 hours ago, Spdsk8race said: I have auto ping enabled. I have also tried with it disabled and still doesn't share any information. Just spins endlessly Is this with the latest update for the app as well? Can you provide a screenshot of what you're seeing please? Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 20 Sure thing also export a debug file I can send you if needed. Share this post Link to post Share on other sites
Netduma Fraser 12,301 Posted April 20 That could be useful thanks! Just to confirm, does tapping a server ping it properly? Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 20 Just upload a screen recording to the drive folder I pm'ed you showing what happens when I select anything. Also one piece of feedback I ha e would be to have the map default to a different location, always have to scroll to the U.S 😂 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
Netduma Liam 547 Posted April 21 13 hours ago, Spdsk8race said: Just upload a screen recording to the drive folder I pm'ed you showing what happens when I select anything. Also one piece of feedback I ha e would be to have the map default to a different location, always have to scroll to the U.S 😂 OK great thank you! We can pass this file over to the devs for review. Thanks for the feedback too, I'll mention that! Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 21 2 hours ago, Netduma Liam said: OK great thank you! We can pass this file over to the devs for review. Thanks for the feedback too, I'll mention that! Thank you sir! I tried also on different Android Devices and a few iOS devices, all just spin. I'm wondering if this is compatible with Netgear routers, or if it's just R1/R2 Share this post Link to post Share on other sites
Netduma Fraser 12,301 Posted April 21 10 minutes ago, Spdsk8race said: Thank you sir! I tried also on different Android Devices and a few iOS devices, all just spin. I'm wondering if this is compatible with Netgear routers, or if it's just R1/R2 It is compatible with the XR routers that run 3.0 either in beta or the full release Share this post Link to post Share on other sites
Netduma Liam 547 Posted April 21 12 minutes ago, Spdsk8race said: Thank you sir! I tried also on different Android Devices and a few iOS devices, all just spin. I'm wondering if this is compatible with Netgear routers, or if it's just R1/R2 No worries, we've had a look at there appears to be quite a few things causing trouble on the router. Could you try rebooting the router and see if this helps, if not please then capture another log and send it over. If you could also share the drive link with me that'd speed up the process. 1 Spdsk8race reacted to this Share this post Link to post Share on other sites
Netduma Liam 547 Posted April 21 Hey @Spdsk8race, thanks for sending the link. I'll respond to you here for continuity. Could you please clarify whether you're using an XR300 or an XR500? As Fraser mentioned, the app is currently not available for the XR300 as it's not running DumaOS 3.0. If you're running an XR500, could you please let me know what version you're currently on? Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 21 1 hour ago, Netduma Liam said: Hey @Spdsk8race, thanks for sending the link. I'll respond to you here for continuity. Could you please clarify whether you're using an XR300 or an XR500? As Fraser mentioned, the app is currently not available for the XR300 as it's not running DumaOS 3.0. If you're running an XR500, could you please let me know what version you're currently on? Currently on XR500, running Beta .120 , I downgraded to the most recent non beta firmware, then move back up to .120 beta/factory reset after Share this post Link to post Share on other sites
Netduma Fraser 12,301 Posted April 21 Thanks for the info, will let the dev know! 1 Spdsk8race reacted to this Share this post Link to post Share on other sites
Spdsk8race 5 Posted April 21 2 hours ago, Netduma Liam said: Hey @Spdsk8race, thanks for sending the link. I'll respond to you here for continuity. Could you please clarify whether you're using an XR300 or an XR500? As Fraser mentioned, the app is currently not available for the XR300 as it's not running DumaOS 3.0. If you're running an XR500, could you please let me know what version you're currently on? Just did a reboot of the router, unplugged for 20 seconds and then waited for the router to fully boot up before powering my Xbox on. Still getting the spinning wheel unfortunately. I added all 4 levels of logs to the drive folder. When I first tried the level 0 it gave me this error message Share this post Link to post Share on other sites
Netduma Fraser 12,301 Posted April 21 Okay thank you, we'll take a look Share this post Link to post Share on other sites
Spdsk8race 5 Posted June 23 On 4/21/2021 at 1:58 PM, Netduma Fraser said: Okay thank you, we'll take a look @Netduma Fraser Any updates on this issue by chance? Share this post Link to post Share on other sites
Netduma Liam 547 Posted June 23 8 hours ago, Spdsk8race said: @Netduma Fraser Any updates on this issue by chance? Unfortunately not I'm afraid, we're still trying to track this bug down but it's a tricky one, the logs we've received don't contain a huge amount of information on the issue hence why it's taking a while! Share this post Link to post Share on other sites
