Jump to content
Sign in to follow this  
ThehotBB

Cannot access web interface

Recommended Posts

I recently took my Netduma R1 out of storage and went to set it up again. I am currently hardwired into the Netduma and have solid connection. Although, I cannot access the web console with anything I try. I tried using 192.168.1.1, 192.168.88.1, 192.168.100.1, 192.168.0.1, http://r1 and I keep getting errors. If I open cmd and do ipconfig /all my default gateway is in IPv6 and if I "translate" it to IPv4 I still cannot connect. If I do ipconfig /all it shows an IPv6 and IPv4 address and that IPv4 does not work. If I do ipconfig |findstr /i "Gateway" it only shows an IPv6 address. I looked through the forums and I tried as much as I could find. I also cannot factory reset the router using the RST button as I've tried and the router does not reset. I know that I am connected to the R1 since that is the only router I have setup. My setup goes modem(Netgear CM1000) > R1. Any assistance is greatly appreciated!

Share this post


Link to post
Share on other sites

Hey, welcome to the forum!

Sorry to hear you're having this issue. What are the errors you're getting? Its possible the R1 is acting like a switch rather than a router which would require a reset. How long are you holding the reset button for?

Try following this guide and see if you can access it while it is isolated. http://support.netduma.com/en/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help if not give the PC a static IP and then try it again.

Share this post


Link to post
Share on other sites

I've  tried resetting via holding down the button for 10s, 30s, 1m. still nothing. I'm mainly wondering if theres anything I can do before purchasing an r2. I've had my r1 since 2014? and its moved around alot so I wouldn't doubt it could be damaged. If I remember correctly it is setup as a switch. 

Share this post


Link to post
Share on other sites
10 hours ago, ThehotBB said:

I've  tried resetting via holding down the button for 10s, 30s, 1m. still nothing. I'm mainly wondering if theres anything I can do before purchasing an r2. I've had my r1 since 2014? and its moved around alot so I wouldn't doubt it could be damaged. If I remember correctly it is setup as a switch. 

Have you followed the guide Fraser linked above? Did you run into any issues with it?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...