Toma 0 Posted January 13 I have the netduma r2 for about a month and I'm very happy with the product, but now in having a problem connecting to the dashboard. After I login, the loading circle pops up and stays on the screen for hours not giving me access to the dashboard where I can edit geofilter, bandwith... Please help Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted January 13 Hey, welcome to the forum! Sorry to hear you're having this issue. Does using the LAN IP to access instead work? - 192.168.77.1 ? If not clear your browser cache/cookies and reload the page. Share this post Link to post Share on other sites
Toma 0 Posted January 14 2 hours ago, Netduma Fraser said: Hey, welcome to the forum! Sorry to hear you're having this issue. Does using the LAN IP to access instead work? - 192.168.77.1 ? If not clear your browser cache/cookies and reload the page. thanks for the help its working now Share this post Link to post Share on other sites
Netduma Liam 83 Posted January 14 11 hours ago, Toma said: thanks for the help its working now Perfect, glad to hear it! Share this post Link to post Share on other sites
Toma 0 Posted Thursday at 02:17 PM On 1/13/2021 at 5:37 PM, Netduma Fraser said: Hey, welcome to the forum! Sorry to hear you're having this issue. Does using the LAN IP to access instead work? - 192.168.77.1 ? If not clear your browser cache/cookies and reload the page. Im now having this problem any fixes? Share this post Link to post Share on other sites
Netduma Liam 83 Posted Thursday at 03:03 PM Hey! Were any changes made to the environment that you think could've caused this? Do you still have internet access? Are you able to access the interface by navigating to 'dumaos/'? Share this post Link to post Share on other sites
Toma 0 Posted Thursday at 04:21 PM 1 hour ago, Netduma Liam said: Hey! Were any changes made to the environment that you think could've caused this? Do you still have internet access? Are you able to access the interface by navigating to 'dumaos/'? internet still works great and same error comes up when dumos/ is used Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted Thursday at 04:53 PM Please set a static IP on your PC by following this guide: https://pureinfotech.com/set-static-ip-address-windows-10/ follow the control panel section. Use these details: IP - 192.168.77.2 Subnet - 255.255.255.0 Gateway - 192.168.77.1 DNS - 192.168.77.1 then try to access the interface please. Share this post Link to post Share on other sites
