InfiniteBored 0 Posted January 13 Hi Got my Netduma R2 last Friday and after a quick setup it was working fine. But since Monday it freezes up and is not letting me connect to the internet or the dumaos/ (Gateway ip does als not work) Time is random yesterday it was around 6 pm today around 2pm. The only thing i can do than is to restart the router and than it works fine again. Same thing via Wi-Fi and LAN it's like you are not even connected to anything. This is a new error since i switched to the Netduma with my old router everything was working fine.! Thanks in advance Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted January 13 Hey, welcome to the forum! First I would suggest upgrading to the latest firmware here and then doing a factory reset: https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/ It has a lot of fixes and so should be more stable in general. What is your exact physical setup? 1 InfiniteBored reacted to this Share this post Link to post Share on other sites
InfiniteBored 0 Posted January 13 Done and done will see next day if something changed. My Setup is my ISP Modem (no idea of the brand this one ) than the Netduma going via LAN to my PC and the PS5 rest like Phone is connected via Wi-Fi Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted January 13 Great keep us posted! Thank you, that's all I needed actually. On the ISP router I would suggest giving the R2 a static IP as that may help to prevent any disconnections in the future. Share this post Link to post Share on other sites
DumaDuma 0 Posted January 14 it happened to me once as well. It was with the latest firmware. Maybe I will change my DHCP lease time to 168hrs? based on suggestion from other thread Share this post Link to post Share on other sites
Netduma Liam 83 Posted January 14 7 hours ago, DumaDuma said: it happened to me once as well. It was with the latest firmware. Maybe I will change my DHCP lease time to 168hrs? based on suggestion from other thread Give that a crack and let us know the results, we can further troubleshoot from there. Share this post Link to post Share on other sites
DumaDuma 0 Posted January 17 both LAN and Wifi downed last night again. i had to reboot the R2 then it worked again. this time i checked my PC (wired connection) under DHCP setting (reserved IP). Last time i just changed DHCP lease time (maybe i was doing wrong?) Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted January 17 10 hours ago, DumaDuma said: both LAN and Wifi downed last night again. i had to reboot the R2 then it worked again. this time i checked my PC (wired connection) under DHCP setting (reserved IP). Last time i just changed DHCP lease time (maybe i was doing wrong?) The least time should have been fine but giving it a reserved IP will act as a backup just in case so do let us know if it happens again please. Share this post Link to post Share on other sites
DumaDuma 0 Posted January 18 when i got back home and i tried to connect the os it said "This Rapp is not loaded yet, please try again in a minute." hmm Share this post Link to post Share on other sites
Netduma Liam 83 Posted January 18 Give the router a reboot, that should restore functionality! Share this post Link to post Share on other sites
DumaDuma 0 Posted January 19 yes it works by rebooting but it happens 3 times since i wrote the comment which is whithin 1 day. I dont want to reboot that often. Hope it will be fixed or let us know the solution plz Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted January 19 3 hours ago, DumaDuma said: yes it works by rebooting but it happens 3 times since i wrote the comment which is whithin 1 day. I dont want to reboot that often. Hope it will be fixed or let us know the solution plz In System Information in the Rapp panel options change the number of retries to 5 and then reboot, see if it goes longer without that happening please. Share this post Link to post Share on other sites
DumaDuma 0 Posted Friday at 04:01 AM Tried the setting... it didn't go longer without happening. Share this post Link to post Share on other sites
Netduma Liam 83 Posted Friday at 12:37 PM Is the Rapp performance error message fixed and it's the drops that are still occurring or are both issues still occurring? Share this post Link to post Share on other sites
DumaDuma 0 Posted Saturday at 06:14 AM drops not occuring so far since i reserved dhcp rapp error msg does occur almost every time when i come back and waking up the pc Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted Saturday at 02:06 PM 7 hours ago, DumaDuma said: drops not occuring so far since i reserved dhcp rapp error msg does occur almost every time when i come back and waking up the pc Is that multiple times a day? When it next happens, please do the following: Click the 3 dot icon in the top right of the interface, go to advanced and then click Rapp performance please. Then go to the Advanced tab on the Window that appears. Click on the Memory (P) column so that it shows the highest value at the top and lowest at the bottom. Then however above the Rapp column until you see the option 'Show Kernel Values' appear, then click that. Once you've done that take a screenshot of the entire window please. Share this post Link to post Share on other sites
DumaDuma 0 Posted Sunday at 01:09 AM do u mean 'show raw values'? Share this post Link to post Share on other sites
Netduma Fraser 10,997 Posted Sunday at 12:24 PM 11 hours ago, DumaDuma said: do u mean 'show raw values'? No, hover above the Rapp column and the option will appear. Share this post Link to post Share on other sites
DumaDuma 0 Posted 13 hours ago sorry can't find one. can u show me the screenshot? Share this post Link to post Share on other sites
Netduma Liam 83 Posted 10 hours ago 3 hours ago, DumaDuma said: sorry can't find one. can u show me the screenshot? Could you just confirm which version you're on so we know the instructions we're giving are correct? Share this post Link to post Share on other sites
