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Wifi Local IPv4 Network not working

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Hello this is very similar issue to

 

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-LAN-Connectivity-Issues/td-p/1976123/highlight/false

 

My Local network works fine on wan local means via wired all works fine however via wifi I can't access local network, well technically I can but take 5 - 10 minutes to load simple http page and services like ssh just timeout it works if I connect ethernet.

 

I noticed it works fine with local IPv6 but not IPv4 so seems there is some firewall, or configuration in the router which we don't have access too... Would be great if you could look into this as I'm not the only person with same issue as above on netgeat forum.

looks like software issue with IPv4 it's blocking local rules on wifi well making it a lot slower takes forerver to load anything. The internet works just fine.

 

Yes I have disabled QoS and everything possible I tried upgrade to beta too and even downgrade to 2.0. tried enable all traffic in the traffic control.

did over 10 Factory resets that's why I discovered it's issue on IPv4 via Wifi

 

Let me know if you need more details but clearly there is something up with IPv4 Local something is making the connection super slow it just timeouts.

 

 

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I think probably the best way of doing this is instead collecting the relevant information so I can pass it onto NG. I don't think there are any settings that can be changed to make it work.

I'd suggest going here: http://routerlogin.net/debug.htm then enabling LAN/WAN Packet Capture then click start capture. Attempt the access on WiFi and once you've done that a few times, go back to the page and save the debug log. Send it to me in a PM and post here when you have done that. I can then pass that onto Netgear for them to take a look at.

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PM Sent :)

it feels like wifi - eth or eth - wifi is limited to super low speed like 1 bit per minute 😓.

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That is great thank you very much, I've passed it onto the NG dev. If I get any information/updates regarding this I will let you know. In the meantime, if you need to then you may want to look into another way such as using another router downstream for these purposes.

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Okay so I have some feedback and they would like more information please.

  • Can you make a backup config of the router settings and then provide this?
  • Go to routerlogin.net/debug.htm and Enable LAN/WAN Packet Capture and click start capture
  • Use WireShark on the 10.10.10.11 PC and capture packets in parallel to the router capturing packets
  • Attempt the local connections that are the issue 
  • Go back to debug page and click Save Debug log
  • Save Wireshark capture
  • Put the config, wireshark capture and debug log in a zip file 
  • Send it to me in a PM
  • Post here when you've done so 

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Hello,

 

Thank You for the update, I have send the update.

 

I noticed the issue is between wifi and lan

 

example I can connect device which work this way

 

Wifi to Wifi works

Wifi to Lan Nope

Lan to Lan Works

Lan to Wifi Nope

And vice versa

 

So issue is between communication with lan and wifi inside the router.

 

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Thank you very much for that, I've passed the information and comments over to the Netgear developers. I will update you when I have anything new for you. Thanks for helping us resolve the issue!

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I did some research and seems issue is related to

 

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-VLAN-tagging-making-wifi-devices-unable-to-communicate/m-p/1851499

 

With VLAN as my Fiber require to use VLAN 10 and I expirence the same issue.

 

This issue seems to be since 2019 so i guess it's impossible fix for this router?

 

 

I guess my idea is to get some modem between fiber and router which support vlan and set is as internet gateway so router don't need to use vlan anymore

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It's definitely something for NG to fix and I have passed it on to them recently but there are no workarounds that I've found so far, other than what you have suggested which would be ideal.

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Hello,

 

I can confirm the issue is VLAN,

I have used my ISP router as a bridge to XR500 and local network works just fine now.

So once VLAN is enabled on XR500 local network just don't work correctly.

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