Netduma Fraser 11,988 Posted November 12, 2020 @tjw101 any chance we can get users activated before the weekend please? 1 Ted H reacted to this Share this post Link to post Share on other sites
Colin 2 Posted November 13, 2020 (edited) 16 hours ago, Netduma Fraser said: @tjw101 any chance we can get users activated before the weekend please? Guess not ? Edit : im not trying to be a smart ass, id love to try this out and possibly buy a new router..but i can see tumbleweeds in this thread. Edited November 13, 2020 by Colin sanity Share this post Link to post Share on other sites
Netduma Fraser 11,988 Posted November 13, 2020 8 hours ago, Colin said: Guess not ? Edit : im not trying to be a smart ass, id love to try this out and possibly buy a new router..but i can see tumbleweeds in this thread. Sorry about this Colin, you may have better luck private messaging Deanmanners on the Telstra forum as he has been activating people over there: https://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/804409737 They did mention they've been having some issues on the backend with activations and were looking into it so probably the reason for the delay. Share this post Link to post Share on other sites
tjw101 24 Posted November 16, 2020 On 11/13/2020 at 4:27 PM, Colin said: Guess not ? Edit : im not trying to be a smart ass, id love to try this out and possibly buy a new router..but i can see tumbleweeds in this thread. Hey @Colin, apologies for the delay - I had some issues with notifications from the thread and my email. Are you able to access the 1 month offer via the My Telstra app? Share this post Link to post Share on other sites
tjw101 24 Posted November 16, 2020 4 minutes ago, tjw101 said: Hey @Colin, apologies for the delay - I had some issues with notifications from the thread and my email. Are you able to access the 1 month offer via the My Telstra app? Hey @Colin, @Entilzha has just checked and it looks like Game Optimiser is active on your gateway. Please let us know if this is not the case so we can fix it. Again, apologies for the radio silence. Share this post Link to post Share on other sites
tjw101 24 Posted November 16, 2020 On 11/11/2020 at 7:29 PM, [email protected] said: May I please get ARC1839103407 Activated still no option to enable under extras in my service settings ARCADYAN LH1000 Thanks guys! 🥄🥚 @tjw101 @Entilzha can you activate ARC1839103407. Thanks Share this post Link to post Share on other sites
Colin 2 Posted November 17, 2020 Cheers, everything's up and running. thanks for all you help colin. l 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
tjw101 24 Posted November 17, 2020 19 hours ago, Colin said: Cheers, everything's up and running. thanks for all you help colin. l Thanks Colin ! Share this post Link to post Share on other sites
ShaneSmith 1 Posted March 26 How can i be apart of the open beta / testing group for my device Product Vendor Arcadyan Product Name LH1000 Boot Version 1.0.38-116.118 Firmware Version 0.10.05r Hardware Version 01 Serial Number ARC2016014169 MAC Address BC:30:D9:F2:4E:B5 Cheers all, Shane Share this post Link to post Share on other sites
mannrs 26 Posted March 29 Hi @ShaneSmith, are you on one of our NBN connections? Sorry I had trouble ascertaining based on the device serial number alone, if you could send through PM your [email protected] ID i'll be able to check it out for you. But we're actually past the open beta period and have the product in market now, so if you have a NBN connection with your Telstra Smart Modem there, you can actually try the product with a 1mth trial live now - see https://www.telstra.com/game-optimiser for sign up instructions. 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
