KindaBusted 63 Posted September 30 When I try to ping a server it just keeps loading. I've reset everything & still have the issue. Router: XR500 With the latest DumaOS 3.0 Beta Phone: Moto G7 Play with Android 10 Share this post Link to post Share on other sites
Netduma Fraser 10,489 Posted October 2 How are you trying to ping it exactly? Could you provide a screenshot of what you see when it is loading? Share this post Link to post Share on other sites
KindaBusted 63 Posted October 3 I've tried using auto ping which never seems to populate. Also tried turning Auto ping off and choosing individual servers. Share this post Link to post Share on other sites
Netduma Fraser 10,489 Posted October 3 Thanks a lot for letting us know. I will let the team know about this. 1 KindaBusted reacted to this Share this post Link to post Share on other sites
Netduma Andy 68 Posted October 5 @KindaBusted Hi, please can you check your login credentials on desktop and if wrong please try the correct details on mobile. I suspect that's the real issue. Share this post Link to post Share on other sites
KindaBusted 63 Posted October 6 I double checked my credentials and everything's fine. Share this post Link to post Share on other sites
Netduma Andy 68 Posted October 6 56 minutes ago, KindaBusted said: I double checked my credentials and everything's fine. Thank you for getting back to us. Unfortunately as that's not the cause there isn't enough diagnostics to resolve the issue at the moment. In future releases I will add some more diagnostics information to nail the issue down. Until then you will have to use desktop to ping servers. Share this post Link to post Share on other sites
