Netduma R2 rebooted suddenly

[Squidid 26]

10 hours ago, Netduma Fraser said:

Disable 2.4GHz, apply, reboot then enable, apply and reboot again, is it broadcasting then?

Wow. Like a magic. Yeah it works! Thank you!

Update: Hold on. There's no internet connection. I'll try to reboot again.

Update2: Okay so I guess 2 reboots? Everything's fine now.

[Netduma Liam 82]

9 hours ago, Squidid said:

Wow. Like a magic. Yeah it works! Thank you!

Update: Hold on. There's no internet connection. I'll try to reboot again.

Update2: Okay so I guess 2 reboots? Everything's fine now.

Glad to hear it,

Keep us up to date if you experience any further issues with this  

[Squidid 26]

14 hours ago, Netduma Liam said:

Glad to hear it,

Keep us up to date if you experience any further issues with this  

Will do! 👌

[Squidid 26]

Today I cannot access Dumaos/. And on my nintendo 2ds I cannot find the 5ghz, but could see and connect to 2.4ghz with internet connection. All happening at the same time. I'm going to try and restart the R2 by unplugging and plugging back in..

[Netduma Fraser 10,997]

11 minutes ago, Squidid said:

Today I cannot access Dumaos/. And on my nintendo 2ds I cannot find the 5ghz, but could see and connect to 2.4ghz with internet connection. All happening at the same time. I'm going to try and restart the R2 by unplugging and plugging back in..

Can you access the interface by the LAN IP? I don't believe the 2DS supports 5GHz as I don't think even the 3DS does.

[Squidid 26]

On 12/26/2020 at 8:59 AM, Netduma Fraser said:

Can you access the interface by the LAN IP? I don't believe the 2DS supports 5GHz as I don't think even the 3DS does.

@Netduma Fraser Sorry for the super late reply. Forget about the 3ds thing. There's a new issue that's been bothering us. The R2 sometimes disconnects and reconnects. But there are times that when it disconnects it doesn't reconnect. I would have to power cycle it a few times before it finally connects. I have always confirmed that it's the R2 and not the ISP.

[Netduma Liam 82]

8 hours ago, Squidid said:

@Netduma Fraser Sorry for the super late reply. Forget about the 3ds thing. There's a new issue that's been bothering us. The R2 sometimes disconnects and reconnects. But there are times that when it disconnects it doesn't reconnect. I would have to power cycle it a few times before it finally connects. I have always confirmed that it's the R2 and not the ISP.

Sorry to hear that! Are you noticing this occurring at any particular time? Is there any pattern with the disconnects at all?

[Squidid 26]

On 1/14/2021 at 7:17 AM, Netduma Liam said:

Sorry to hear that! Are you noticing this occurring at any particular time? Is there any pattern with the disconnects at all?

There's no pattern at all. Today the internet of R2 is not working again. This time, even with power cycling it still not connecting even though the ISP's modem is working just fine (tested through ethernet and wifi).

[Netduma Fraser 10,997]

35 minutes ago, Squidid said:

There's no pattern at all. Today the internet of R2 is not working again. This time, even with power cycling it still not connecting even though the ISP's modem is working just fine (tested through ethernet and wifi).

Are you able to give the R2 a static/reserved IP on the modem and see if that helps at all? In theory it should prevent the lease renewal causing a disconnect.

[Squidid 26]

On 1/22/2021 at 12:03 PM, Netduma Fraser said:

Are you able to give the R2 a static/reserved IP on the modem and see if that helps at all? In theory it should prevent the lease renewal causing a disconnect.

It happened again today. Hold on let me check it.

[Squidid 26]

Update: It's weird all devices are disconnected. Cannot surf the net or music. Also can't access Dumaos/ and the modem, BUT my ipad's games are online. It doesn't even have lte. I have no clue what's going on... I'm going to restart everything and hope to access modem to give R2 static address.

[Netduma Fraser 10,997]

Can you access the modem if you connect directly to it? That doesn't make any sense that's really strange, perhaps it acted as a switch but just for that device. Keep us posted!

[Squidid 26]

8 hours ago, Netduma Fraser said:

Can you access the modem if you connect directly to it? That doesn't make any sense that's really strange, perhaps it acted as a switch but just for that device. Keep us posted!

Everything's fine now. Went back to what we talked about in this thread. I did the static IP and enabled the DMZ. But get this.. it was not just the ipad there's also another device that was also working, my in laws were in a zoom meeting. So my inlaws' laptop and my ipad were the only ones that were working. Anyways everything's fine now.

[Netduma Liam 82]

12 hours ago, Squidid said:

Everything's fine now. Went back to what we talked about in this thread. I did the static IP and enabled the DMZ. But get this.. it was not just the ipad there's also another device that was also working, my in laws were in a zoom meeting. So my inlaws' laptop and my ipad were the only ones that were working. Anyways everything's fine now.

How strange! Glad to hear everything's OK now