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8 hours ago, Djl said:

Hi how do I stop people from spamming my IP address but still allow people to Join my lobby 

How do you mean 'Spamming your IP address'?

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How do I change ports on router so people stop sending spam emails to my IP address because when they send traffic to my IP address if I m playing a game it would throw  me off the game 

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Because there mad they got there ass kicked 

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15 minutes ago, Djl said:

How do I change ports on router so people stop sending spam emails to my IP address because when they send traffic to my IP address if I m playing a game it would throw  me off the game 

Spam emails wouldn't do that, they could be DDoSing you potentially. If that was the case you would need to your public IP to be changed. Unplugging the modem for 10 minutes and replugging it in may do this if you have a dynamic IP. First though, just disable the Geo-Filter, do you get kicked then?

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How do I configure router so that stops but nat type people can still join my lobby and I can join. There's 

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11 hours ago, Djl said:

How do I configure router so that stops but nat type people can still join my lobby and I can join. There's 

What do you mean by 'NAT type people'?

If you're experiencing issues with people being able to join your lobby, try disabling Geo-filter and see if that resolves it, then we can simply adjust your configuration once we know where the problem lies.

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How to do a factory reset if I can't log in 

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I can't sign in to router dashboard 

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6 hours ago, Djl said:

Yes 

If you've done a factory reset, you shouldn't be greeted with a login screen, you should be required to go through the initial setup again.

If you can't remember the correct credentials to login, please hold the reset pin on the back of the R2 for thirty seconds and then allow it a few minutes to reset.

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3 hours ago, Djl said:

We need better black ops 4 server 

never going to happen game is to old

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What do I do I can't play it with lagging all the time black ops 4 

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8 hours ago, Djl said:

What do I do I can't play it with lagging all the time black ops 4 

Is the R2 the only thing connected to your ISP modem or are there other devices also connected to it?

If all devices on the network don't connect to the R2, dumaOS won't be able to control what traffic gets prioritised and therefore you may experience lag in-game as well as some other issues.

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How do I fix the lag I'm always lagging black ops 

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8 hours ago, Djl said:

How do I fix the lag I'm always lagging black ops 

If you can answer the questions Liam asked that will help, also what is the average ping shown by the Geo-Filter and on the in game ping?

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The ping heat map there is no ping server to select and the ping shows it's over 200 ping and in game it runs up and down between 50 to 80 or 80 to 120 sometimes and I can't factory reset the router or can't log into router and I keep getting internet connection problems in game is there anyway for you took take a look at my router 

Only ps5 connected amd my lab top and cell phone 

How do I set up Port forwarding on the router to only play ps5 so people stop sending stuff to IP address and keeps throwing me offline 

You people need to get a help line so we can call you 

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7 hours ago, Djl said:

The ping heat map there is no ping server to select and the ping shows it's over 200 ping and in game it runs up and down between 50 to 80 or 80 to 120 sometimes and I can't factory reset the router or can't log into router and I keep getting internet connection problems in game is there anyway for you took take a look at my router 

Only ps5 connected amd my lab top and cell phone 

How do I set up Port forwarding on the router to only play ps5 so people stop sending stuff to IP address and keeps throwing me offline 

You people need to get a help line so we can call you 

Ping Heatmap just shows servers that are available, you would use this to inform your Geo-Filter settings, you can't force a connection to a server using Heatmap. Can you provide a screenshot of your Ping Heatmap results for the game please? Can you provide a screenshot of your QoS and Geo-Filter settings please? - Then we can determine what is happening. Do you have other devices? If so what are they connected to? Port forwarding to the PS5 won't stop that happening, what exactly happens when you get thrown offline? We're still quite a small company, if we were to get phone support it would severely impact the amount of people we're able to help in a day. Plus when we're not available the community is able to help.

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When I'm able to get into router I can screen shot you 

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The sign in screen doesn't Allow me to sign in 

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7 hours ago, Djl said:

The sign in screen doesn't Allow me to sign in 

To access the R2 interface? Are you certain you're using the correct credentials you've configured? 

You could also try the default credentials of admin/password.

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