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GHOST-1-EC

"DumaOs not loaded yet" error message

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Anyone know the fix to this issue

I randomly cannot log into the XR500 - keep getting the DumaOS not loaded yet error message...... it tries to redirect me just remains stuck on the same error. 

I have cleared my browser cache, rebooted and reset the router but to no avail. 

TIA 

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This is crazy but I had the same issue today.. Strange how we have all experienced this recently. Ive never had this issue happen before either.

Zippy.

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1 hour ago, Zippy said:

This is crazy but I had the same issue today.. Strange how we have all experienced this recently. Ive never had this issue happen before either.

Zippy.

Yup

It was super random. 

I've gone all the way back to the .22 firmware - so far no issues logging in on several attempts. 

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9 hours ago, GHOST-1-EC said:

Yup

It was super random. 

I've gone all the way back to the .22 firmware - so far no issues logging in on several attempts. 

This issue was cloud related, not firmware. You'll be able to use the latest version without this issue happening again; we know what caused it so we've already solved it permanently :)

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