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RehivaE

Can't download and update games ps4 xr500

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14 minutes ago, Netduma Fraser said:

Have you got port forwarding/UPnP enabled on the HS8? Does it interact with the connection at all or just passes through to the XR500? Are you using port forwarding/DMZ on the XR500 over UPnP for the PS4?

Upnp and port forwarding are disabled on the hs8, on the xr500 I'm using only upnp. I don't understand what do you mean by interact with the connection.

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33 minutes ago, RehivaE said:

Upnp and port forwarding are disabled on the hs8, on the xr500 I'm using only upnp. I don't understand what do you mean by interact with the connection.

As in do you have any other devices connected to it, wireless devices etc. 

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1 hour ago, Netduma Fraser said:

As in do you have any other devices connected to it, wireless devices etc. 

every devices is connected to the xr500: phones, laptops, tablets.

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58 minutes ago, Netduma Fraser said:

It doesn't make sense that PS4 reports open and the Xbox is getting double NAT. It's using all automatic settings to connect correct? Just to test if you put the Xbox in the XR500 DMZ what does it show then?

Just tried it but nothing still on double nat, can be the ethernet cat5 fault? Back when I was on 5ghz I had open nat on the xbox.

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I don't see how it's possible that you could still be getting double NAT. Maybe you're under carrier grade NAT or something.

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35 minutes ago, Netduma Alex said:

I don't see how it's possible that you could still be getting double NAT. Maybe you're under carrier grade NAT or something.

What is better, play 5ghz and open nat or play with lan and nat moderate? I think this are the only options.

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That doesn't really make much sense at all unless you're using static information for one and not the other connection method. Do you know if this is the case? If you reconnect them as new connection methods do they then report open NAT or still differ? I feel like if that is not the case then it must be a misreading some how. Is it open on 2.4GHz as that would be better than 5GHz.

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On 8/14/2019 at 7:24 PM, Netduma Fraser said:

That doesn't really make much sense at all unless you're using static information for one and not the other connection method. Do you know if this is the case? If you reconnect them as new connection methods do they then report open NAT or still differ? I feel like if that is not the case then it must be a misreading some how. Is it open on 2.4GHz as that would be better than 5GHz.

Playing lan and still can't have an open nat, is not just bo4, I tried with ww2, bo3, iw, all of them shows me moderate nat. I tried disabling upnp and using port forward for the ps4 with the cod ports but I still not able to have an open nat. Also, if I go to the upnp page of the xr500 every port needed to get an open nat for bo4 is opened, especially the 3074 udp, the game says is not open but the upnp page says yes. I also tested on pc black ops 3 and also have moderate nat.

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Is that all tested with the Geo-Filter disabled as that could cause a misreading? It sounds like if UPnP has opened the ports that the game has requested those ports to be opened and so must be an issue with them reporting the correct NAT status.

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13 hours ago, Netduma Fraser said:

Is that all tested with the Geo-Filter disabled as that could cause a misreading? It sounds like if UPnP has opened the ports that the game has requested those ports to be opened and so must be an issue with them reporting the correct NAT status.

geo filter is always disabled.

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1 hour ago, Netduma Alex said:

Is your upstream router/modem definitely opening all ports for the XR500?

How can I know that?

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Good question... Just make sure that the XR500 is in the DMZ of the upstream router/modem. This is safe to do as the XR500 has it's own firewall.

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