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Ptingler81

Device Manager shows PS offline, and Geo-filter shows no hosts.

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Playing PS3 BO2, the device manager shows the PlayStation as OFFLINE. It's hardwired with an Ethernet CAT-6 cable to the XR500. Also in addition, the geo-filter shows absolutely NOTHING besides my home location when I go to search for a game. I've got the PlayStation added as a device but as far as I know it's not working. I paid $300, for the software and it's not working. I had the R1 and it worked fine, but crapped out so I went out and got the XR500. I've heard downgrading an update could help? If so, how do you do that?

Can anyone help???? Much appreciated.

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Could you try downgrading to the previous firmware and see if it fixes the issue? You can download the firmware here: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32

Then you just have to press the ℹ️ button in the corner of the DumaOS interface, and press upgrade (even though you're downgrading!) and then upload the file you just downloaded.

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