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New XR500 hotfix firmware for drop outs

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On 10/21/2019 at 9:00 AM, xlr8r said:

ok, so i downgraded to .40 like you suggested and then up to .40 hotfix. The firmware still shows .56 ....? So it seems this cosmetic issue has left the router scarred for life lol....

also, the router is rebooting itself roughly every 24 hours (sometimes twice a day) , usually between 6 and 7pm....weird....?

The version number will be cached in the browser, if you clear the cache or do a hard refresh on the window it should report the correct number. It is also a good idea to do a factory reset after an upgrade to ensure no legacy issues have carried over so do that first and see if you still get those reboots.

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17 hours ago, Netduma Fraser said:

The version number will be cached in the browser, if you clear the cache or do a hard refresh on the window it should report the correct number. It is also a good idea to do a factory reset after an upgrade to ensure no legacy issues have carried over so do that first and see if you still get those reboots.

thanks Fraser... i have a funny feeling though the reboots are being caused by an externally connected HDD.

A long while ago I had one attached for testing a media server but was never able to get the TV to stream from it, it just wouldn't work properly. But i then left it attached and forgot all about it.

(i even posted about this issue some time ago) 

 

so yesterday, i removed it and Router hasn't flinched since ...? Ill keep an eye on it over the next few days remotely and see if i'm right (or not) ....

 

 

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Now that's interesting... Might require some more research to track down why this is happening.

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1 hour ago, Netduma Alex said:

Now that's interesting... Might require some more research to track down why this is happening.

another odd thing i noticed.... when i physically disconnected the external HDD USB cable from the Router (USB HDD was powered down just prior to removal) , the red light came on the router indicating the internet was "disconnected"...?? This makes me believe even more it was linked to the other reboots that where occurring....

Maybe a total coincidence...? maybe i bumped a wire accidentally ? ...who knows... but i will continue to monitor any disconnections over next few days and will post back if any occur.

its a bit difficult to monitor the logs though as quite often when i go into the logs, it has cleared itself, like just now at 12 noon... the logs are now empty ? (see pic below) and i only have 3 options ticked to get logged. How long are the logs actually meant to "log" for ....?

thanks 

logs.jpg

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I do remember something about that actually. Is your HD on this list of compatible HDs for the XR500 at all? https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE

If not it would be interesting to see if you use a compatible HD whether the issue is still present. It should continue to log until the router has been rebooted and then it will start again. Was the log empty on the system information page as well?

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14 hours ago, Netduma Fraser said:

I do remember something about that actually. Is your HD on this list of compatible HDs for the XR500 at all? https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE

If not it would be interesting to see if you use a compatible HD whether the issue is still present. It should continue to log until the router has been rebooted and then it will start again. Was the log empty on the system information page as well?

I gave up trying to get this working on the router way back but forgot the hdd was still attached. after removing it, it hasnt disconnected from the internet so i may have stumbled onto something.. As in the other posts about it, i was able to see the HDD from other devices , but no files could be seen on it, just folders. In the end, i just used the NAS to add an additional external HDD and made it a "share"....

it seems the less boxes that are ticked on the XR500... the better lol!!

 

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internet just disconnected again, no obvious reason.?

will try it without blocked keywords enabled for a day or so

[Internet disconnected] Thursday, October 24, 2019 16:50:58 

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Was it a different HD to the one on the list? Was there anything happening on the network around the time it disconnected? Based on your other post it's possible the blocked keywords are causing it but I wouldn't have thought so but do let us know.

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On 10/24/2019 at 7:16 PM, Netduma Fraser said:

Was it a different HD to the one on the list? Was there anything happening on the network around the time it disconnected? Based on your other post it's possible the blocked keywords are causing it but I wouldn't have thought so but do let us know.

Fraser the hard drive was removed the other day to see if the router still kept rebooting itself. (which it has).

I don't plan on reconnecting a hdd to the router anytime soon as i have it all working from a NAS.

But the fact that the router is still randomly disconnecting for no apparent reason is a concern....  

Here is the log info just prior to it disconnecting and reconnecting. The 192.168.2.128 is a Playstation 4 hammering the router for connection.

I do use the Content filtering quite often to Block internet connection to 4 x devices. It is odd though that the router reboots mostly between 5pm and 7pm. These are the times that my son would start playing his PS4 when he comes home after school. Could the Ps4 be doing something....?

What I dont understand is why is the router blocking services OUTSIDE of the times i have set in the schedule ? 

i.e. [service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
 

Also,  anyone spot the spelling mistake by Netgear LOL! ....? registeration ?? Must be a Chinese translation error LOL!!

schedule1.jpg

schedule2.jpg

 

 

[Internet connected] IP address: 81.***.***.79, Thursday, October 24, 2019 16:53:32
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:20
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:10
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:00
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:50
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:40
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:20
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:10
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:00
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:50
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:40
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:20
[DHCP IP: 192.168.2.36] to MAC address c8:**:85:**:74:3a, Thursday, October 24, 2019 16:51:14
[DHCP IP: 192.168.2.36] to MAC address c8:**:85:**:74:3a, Thursday, October 24, 2019 16:51:13

[Internet disconnected] Thursday, October 24, 2019 16:50:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:59
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:57
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:55
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:49
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:49
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:43
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:43
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:42
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:41
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:37
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:36
[DHCP IP: 192.168.2.36] to MAC address **:3c:**:49:74:**, Thursday, October 24, 2019 16:46:35
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:35
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:34
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:33
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:29
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:29
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:27
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:23
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:23
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:19
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:19
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:17
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:17
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:13
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:12
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:11
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:07
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:05
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:04
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:03
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:46:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:59
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:57
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:55
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:54
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:49
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:43
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:40
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:39
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:35
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:33
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:33
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:32
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:29
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:26
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:23
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:19
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:17
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:45:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:49
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:48
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:35
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:33
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:29
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:23
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:19
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:17
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:44:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:49
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:48
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:41
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:38
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:34
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:26
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:25
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:23
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:21
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:20
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:19
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:17
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:14
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:14
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:11
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:10
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:08
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:06
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:02
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:01
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:43:00
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:59
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:53
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:52
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:51
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:47
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:46
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:45
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:44
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:43
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:41
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:39
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:39
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:37
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:37
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:36
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:32
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:32
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:31
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:30
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:28
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:27
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:26
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:24
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:22
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:21
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:20
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:20
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:18
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:16
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:13
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:13
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:12
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:42:10

128, Thursday, October 24, 2019 16:42:10

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On 10/25/2019 at 9:11 AM, xlr8r said:

Fraser the hard drive was removed the other day to see if the router still kept rebooting itself. (which it has).

I don't plan on reconnecting a hdd to the router anytime soon as i have it all working from a NAS.

But the fact that the router is still randomly rebooting for no apparent reason is a concern....  

Here is the log info just prior to it disconnecting and reconnecting. The 192.168.2.128 is a Playstation 4 hammering the router for connection.

I do use the Content filtering quite often to Block internet connection to 4 x devices. It is odd though that the router reboots mostly between 5pm and 7pm. These are the times that my son would start playing his PS4 when he comes home after school. Could the Ps4 be doing something....?

What I dont understand is why is the router blocking services OUTSIDE of the times i have set in the schedule ? 

i.e. [service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
 

Also,  anyone spot the spelling mistake by Netgear LOL! ....? registeration ?? Must be a Chinese translation error LOL!!

schedule1.jpg

schedule2.jpg

[Internet connected] IP address: 81.***.***.79, Thursday, October 24, 2019 16:53:32
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:20
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:10
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:53:00
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:50
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:40
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:20
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:10
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:52:00
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:50
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:40
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:30
[Dynamic DNS] host name 0.0.0.0 registeration failure, Thursday, October 24, 2019 16:51:20
[DHCP IP: 192.168.2.36] to MAC address c8:**:85:**:74:3a, Thursday, October 24, 2019 16:51:14
[DHCP IP: 192.168.2.36] to MAC address c8:**:85:**:74:3a, Thursday, October 24, 2019 16:51:13

[Internet disconnected] Thursday, October 24, 2019 16:50:58
[service blocked: Any] from source 192.168.2.128, Thursday, October 24, 2019 16:47:01
 

I'm not sure if we've covered this before but the router can be temperamental if power fluctuates, do you have the router directly connected to a plug socket or is it sharing power with other devices on an extension lead? It's certainly no coincedence it happens at that time, precisely why it's happening is a mystery. Would it be possible to ask your son if he is downloading on the PS4 or just playing? Is the timezone correct on the router and do you have it adjusting for daylight savings time?

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15 hours ago, Netduma Fraser said:

I'm not sure if we've covered this before but the router can be temperamental if power fluctuates, do you have the router directly connected to a plug socket or is it sharing power with other devices on an extension lead? It's certainly no coincedence it happens at that time, precisely why it's happening is a mystery. Would it be possible to ask your son if he is downloading on the PS4 or just playing? Is the timezone correct on the router and do you have it adjusting for daylight savings time?

Hi Fraser

this issue only started after upgrading from .24 hotfix to .56

it was then reverted back to .24 hotfix but oddly the disconnecting issue then stayed with it ...

the router has always been connected to a high quality APC UPS which is running at max efficiency. There are no power fluctuations. I already checked for this on the system using a in-line power monitor. There was nothing to indicate a power issue.

its very weird that the router tends to disconnect the internet between 5 and 7pm. Its such a pity the router only retains logs for a short time as we were all away for the weekend and it would have been easy to tell from the logs if it had rebooted at any time. But because the logs are daily, this makes it difficult to monitor as they "empty" leaving you with nothing to look back at...?

yesterday the router disconnected itself again at 5:10pm, my son had been playing PS4 games all day. 

When it disconnects, the internet LED lights up red, 2 mins later router is back on connected.

Its all router related, nothing to do with the modem, the Openreach HG612 modem reports its connected up-time as 71 days 21 hours. The router however, disconnects from what i can tell, every day.  

I can hear my son scream! from two rooms away when it disconnects while he is mid-game LOL!  for that reason alone, i would like to get this issue resolved.....

is there any way to force the router to keep logs for more than a day ?

 

 

 

 

 

 

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1 hour ago, xlr8r said:

Hi Fraser

this issue only started after upgrading from .24 hotfix to .56

it was then reverted back to .24 hotfix but oddly the disconnecting issue then stayed with it ...

the router has always been connected to a high quality APC UPS which is running at max efficiency. There are no power fluctuations. I already checked for this on the system using a in-line power monitor. There was nothing to indicate a power issue.

its very weird that the router tends to disconnect the internet between 5 and 7pm. Its such a pity the router only retains logs for a short time as we were all away for the weekend and it would have been easy to tell from the logs if it had rebooted at any time. But because the logs are daily, this makes it difficult to monitor as they "empty" leaving you with nothing to look back at...?

yesterday the router disconnected itself again at 5:10pm, my son had been playing PS4 games all day. 

When it disconnects, the internet LED lights up red, 2 mins later router is back on connected.

I can hear my son scream! from two rooms away when it disconnects while he is mid-game LOL!  for that reason alone, i would like to get this issue resolved.....

is there any way to force the router to keep logs for more than a day ?

Unfortunately I don't know of any way to make the router keep longer logs. I think this is an issue with lease renewal. It might be that your upstream device has the lease renewing at the same time every day. Under Settings > Monitoring > Connection Status, it may be possible to force the lease to renew at a different time.

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2 hours ago, Netduma Alex said:

Unfortunately I don't know of any way to make the router keep longer logs. I think this is an issue with lease renewal. It might be that your upstream device has the lease renewing at the same time every day. Under Settings > Monitoring > Connection Status, it may be possible to force the lease to renew at a different time.

Alex you lost me slightly. i don't see any settings Under Settings > Monitoring > Connection Status that I can change lease renew time ?

settings1.jpg

ps. the power went off almost 2 hours ago as you can see by the "Connection Time"...

unfortunately my DDNS login failed to reconnect after the router restarted which left me without remote access to the router and all my CCTV cameras!! most annoying! 

 

 

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Oh... I must have directed you to the wrong place because I recall there being way more options on that page. Maybe i'm thinking of the wrong model?

 

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21 hours ago, Netduma Alex said:

Oh... I must have directed you to the wrong place because I recall there being way more options on that page. Maybe i'm thinking of the wrong model?

 

i see you posted similar advice and direction in THIS post also.

do you know where the setting went too ? clearly you must had seen it there before....?

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